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What to expect during MSx Datacenters Onboarding

The first step in the service relationship is Onboarding.  Onboarding includes the start-up activities necessary to ensure that the ongoing service meets your specific technical and customer-service requirements.  This includes provisioning network connections, delivering power to your specific needs, and establishing communications processes. The onboarding process is led by the TPx team and with your engagement can be completed within 32 business days depending on availability.

MSx Datacenters Product Description

The MSx Datacenters Service provides a physical facility that offers space with the proper power, cooling and security to host businesses’ computing hardware and servers.  This capacity includes anything from cabinets to cages.  TPx’s datacenters are protected with multiple layers of redundancy delivering a high-performance tier that ensures mission critical demands.  All critical infrastructure — power access, cooling, and data paths — is redundant, operating in a parallel and protected configuration.  This service helps companies save on infrastructure costs while maximizing their uptime.

Welcome to MSx Datacenters

Welcome to MSx Datacenters!  This article will help you understand what to expect and how to get the most out of your service.

Microsoft Office 365 Self Help Resources

We are glad you’ve chosen TPx to manage your Microsoft Office 365 environment.  We are here 24x7x365 to help with any technical issues or platform configuration and administration.  We recognize, however, that you may want to learn all that this powerful cloud-based collaboration and productivity suite has to offer.  This article provides some helpful information and resources that will support your efforts to get the most out of Microsoft Office 365.

What to expect during MSx Networks Onboarding

The first step in the service relationship is Onboarding.  Onboarding includes the start-up activities necessary to ensure that the ongoing service meets your specific technical and customer-service requirements.  This includes provisioning and installing network hardware to your specific needs, setting up monitoring, and establishing communications processes. The onboarding process is led by the TPx team and with your engagement is typically completed within 32 business days.

MSx Networks Product Description

The MSx Networks Service will provide installation, configuration and 24×7 management of a customer’s network-based equipment.  The service combines human expertise with today’s most powerful technology to create a better and more secure user experience across the entire network. TPx can complement your team and deliver an end-to-end management of your network infrastructure, giving you peace of mind that comes from knowing you have a reliable, high-performing, modern network backed 24/7 by the experts at TPx.

What to expect during MSx Firewalls Onboarding

The first step in the service relationship is Onboarding.  Onboarding includes the start-up activities necessary to ensure that the ongoing service meets your specific technical and customer-service requirements.  This includes provisioning and installing firewall hardware to your specific needs, setting up monitoring, and establishing communications processes. The onboarding process is led by the TPx team and with your engagement is typically completed within 32 business days.

MSx Firewalls Product Description

The MSx Managed Firewall solution provides a 24x7x365 state-of-the-art set of security services including Unified Threat Management (UTM) that TPx manages to provide a best-in-class line of defense against internet-based threats.  The TPx team and its group of highly trained security professionals based in our Security Operations Centers (SOC) will configure, deploy and assume the management of a customer’s next generation firewall (NGFW).  The configuration and monitoring of the firewall will provide real-time automated responses to malicious activity based on threat intelligence.

Welcome to MSx Firewalls

MSx Firewalls provides management of a next generation firewall (NGFW) with today’s advanced Unified Threat Management (UTM) features. It is designed to help keep your network secure while also providing great visibility and control over your network.  The CORE Support level includes management of the device with basic features like anti-virus and web filtering.  MSx Firewalls OPTIMUM service also includes other UTM features like custom web filtering, application control, intrusion prevention and anti-spam along with longer log retention and more reporting capabilities.  Refer to MSx Firewalls Product Description for more details.

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