How Small Businesses Can Access Top-Tier IT Services

How Small Businesses Can Access Top-Tier IT Services

Small businesses want to focus on running and growing their core businesses, and they realize how important having up-to-date IT services can be when it comes to doing just that. The problem is, many of these companies wrestle with a lack of resources – both financial and human – to put a top-tier support framework into place.

Managed IT Services: The Next Great Equalizer

Fortunately, turning to managed IT service providers for turnkey services like unified communications (UC), network management, security and business continuity gives small businesses access to the same IT benefits and differentiators as their larger competition.

Managed IT services can be flexible and innovative – and, because they’re delivered via the cloud, they’re always updated and never obsolete. The best managed services also come with a full-service, round-the-clock network operations center (NOC), staffed with experts that act as your very own IT group – without all of the hassle of seeking out and training talent.

And on the budget front, managed services are a cost-effective alternative to building your own IT footprint. Small businesses pay a monthly fee for service and support, giving them a predictable cost profile.

TPx Complete: An Industry-First, All-In-One IT Services Solution

At TPx, we’re committed to developing well-designed managed IT services to help transform and elevate your business. We recently debuted a modular, platform approach to this, dubbed TPx Complete. It’s an industry first: a comprehensive package of managed services that’s been specially designed to meet the voice, security, network quality and continuity needs of small businesses.

TPx Complete includes: UCx, our unified communications platform; managed SD-WAN; managed firewall; managed endpoints; virtual fax; 4G LTE failover for redundancy and resilience; and full-featured IP desk phones for every user.

Businesses can choose to take the entire TPx Complete bundle, or we can design the perfect package tailored to a small business customer’s specific needs from our overall managed service portfolio (MSx), using only the services a business chooses. In either case, the services are backed by our NOC, where our IT experts will monitor your critical systems 24/7/365 and respond immediately to any issues you may have, freeing you up to focus on your core business objectives.

Budgets Tamed: Affordability, Scalability and Predictability

We also take the guesswork out of establishing your IT support budget by offering packages as a single subscription service, with one monthly charge covering a wide range of tasks and no surprise fees.

Contact your TPx representative to see how you can give your small business the crucial differentiator of top-tier IT services, either with TPx Complete or our MSx portfolio. We’re here to give you the support you need for your critical IT systems without the cost and hassle of doing it all in-house. Elevate your business today!

 

About the Author

Stacey Kendall is the Product Marketing Manager for TPx’s suite of Communications & Collaboration services. With over 20 years of experience in marketing communications for highly technical and regulated industries, she presents complex topics in a straightforward manner for current and prospective customers. Stacey holds a bachelor’s degree in Marketing with a specialization in Information Technology from the University of Massachusetts Amherst. She resides in the greater Boston area.