As services continue to become more cloud-based, the importance of accessing these services becomes more critical. If you only have one Internet connection, your business is extremely reliant on that connection. If something happens to take that connection down, whether it be weather-related (like snow, sleet or ice) or due to human error (like crashing into a pole or digging up conduit), your business suffers. Getting a secondary Internet connection, even if it is only to be used in the event of a primary circuit failure, is a good business decision and will help ease your mind.
DSCI offers and supports many different types of failover configurations. We offer SRV failover for our MPLS voice customers, which allows our phones to register over our MPLS connection primarily and failover to a public SBC if there is an MPLS connection failure. We have Adtran routers configured with track and probes to monitor connection status and offer failover routing. We do the same thing with IP SLAs on Cisco routers. Our ITx for Managed Firewalls product offers multiple flavors of failover options. One of our newest products is SD-WAN (Software-Defined Wide Area Network) through VeloCloud. We believe this is the future of connection optimization, failover, and carrier agnostic QOS. We are looking forward to rolling this out to more of our customers so we can make their networks more efficient as well as more fault tolerant.
In addition to the hardware and configuration decisions, there are many other factors to think about when developing your disaster recovery plan. Carrier diversity, circuit path diversity, and transport diversity are just a few of the items that should be discussed. You should also work to minimize or eliminate single points of failure. Our ITx team is full of experts ready to assist you with a customized solution that fits your unique business needs.
Please give us a call so we can assist with making your business more efficient and more durable. Bonus points go to anyone that calls in and notes how comical this redundant title is.