Provisioning Support

Questions about an order or installation? We have a team ready to help.

Request a Quote

Our Provisioning and Order teams are ready to assist.

If you do not know who to call, simply send an email to: Escalations

New and Existing Orders

Joel Kappes | Senior Vice President

Premier and Managed Project Accounts

Scott Rogers | Director – (949) 777-7266

Kim Harrison | Vice President – (213) 213-3150

Russ Shipley | Chief Operations Officer – (702) 310-7447

CSR Requests

  1. Download the CSR Request Form.
  2. Complete all required fields on the form.
  3. Email the form to TPx at

LSR Requests

To have an order issued for a port out of a TPx on-net customer, follow these steps:

  1. Complete the CSR Request Form, and email as stated to the left.
  2. For simple porting (porting 1 number with a due date of 1 business day or greater), complete the Simple Porting Short Form (Excel or PDF).
  3. For porting of multiple numbers, complete the standard LSR Request Form (Excel or PDF).
  4. Email the form to TPx: