Joel Kappes joined TPx in February of 2020 as the Senior Vice President of Service Delivery. He brings over 25 years of customer onboarding and operational leadership experience to the role.
In this role he is responsible for leading the Service Delivery Organization and ensuring the successful onboarding of new TPx customers across all lines of business.
Joel has spent time with numerous companies in technology and has held leadership roles with companies such as PGi, Mitel, ShoreTel, RingCentral, Fore Systems, MCI, and First Data Corporation. He is also a veteran of 12 years having served in the United States Army as a communications specialist and Non-Commissioned Officer.
Joel currently lives in Vero Beach, Florida with his wife Angela.