Supplemental Information

Covid-19 Contract Term Relief

Downsize Services without Incurring ETF

Fixed Price Monthly Recurring Charges

Month to Month After Current Term

Month to Month After Initial Term

Service Guarantee $1,000 Reconnect

Service Guarantee 90 Day – 3 Day Cure

Service Guarantee Full Term 3 Days

Service Guarantee Full Term 15 Day

Waive ETF After Merger or Acquisition