TPx Support Center

As a group administrator, you can set the rules that users in your group must follow when entering, resetting, or changing their passwords. (You can also configure passcode rules.)

To view and/or configure your group’s password rules:

1. Log in to ucx.telepacific.com with your admin credentials.
2. Click Utilities on the left menu, then click Password Rules in the Basic column.
3. The Password Rules page opens.
   
   

   NOTE: If an administrator above you has set the password rules, this page is read-only.

4. For Password format rules, check any rules you want to apply.
5. Define password expiration rules by selecting Never or After ___ Days.
6. Define login disabling rules by selecting Never or After ___ Days.
7. If you choose to disable user accounts after any number of failed login attempts, check the When login is disabled, send e-mail to box and type the e-mail address of a group administrator for the system to notify. The system sends a notification e-mail containing the user ID and caller ID of the caller initiating the last failed login attempt.
   

   NOTE: Once the system disables a user account, a group administrator must reset the password of that account in order to return the account to service.

8. Click OK or Apply to save changes, or Cancel to exit without saving.