Managed Workstations

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Running a business is stressful enough without also having to manage, monitor, patch, and troubleshoot workstations.

Managing and troubleshooting complex user workstation environments requires the right skills, a dedicated focus, and an efficient response. Overburdened staff and unreliable workstations can seriously impact user productivity – and, ultimately, your bottom line.

With ITx for Workstations, TPx delivers the right skills to ensure that your users’ desktops and laptops remain healthy and stable. This service combines monitoring and management tools with expert resources to deliver complete system and user support.

Features and Benefits

  • Proactive Maintenance Services
  • Inventory Reporting
  • Troubleshooting and Repair Services
  • Administrative Support Services
  • Many Applications Supported

Proactive Maintenance Services

For all workstations under service agreement, we’ll manage ongoing Microsoft patching and third-party application updates.

Inventory Reporting

We’ll provide a monthly report of the workstations that are under service agreement, including their patch levels. This allows you to keep track of your systems’ current status for budgetary and timely refreshing.

Troubleshooting and Repair Services

For all workstations under service agreement, we will troubleshoot any functionality and installation issues with Microsoft Windows and other approved applications. We will also remotely troubleshoot software for peripherals supported by the Microsoft OS, including monitors, keyboards, mice, and printers.

Administrative Support Services

We’ll provide remote assistance with OS configuration changes, such as adding local users and changing passwords.

Many Applications Supported

In addition to Microsoft Windows, ITx for Workstations supports over 100 applications commonly used in office environments.

Features and Benefits

For all workstations under service agreement, we’ll manage ongoing Microsoft patching and third-party application updates.

We’ll provide a monthly report of the workstations that are under service agreement, including their patch levels. This allows you to keep track of your systems’ current status for budgetary and timely refreshing.

For all workstations under service agreement, we will troubleshoot any functionality and installation issues with Microsoft Windows and other approved applications. We will also remotely troubleshoot software for peripherals supported by the Microsoft OS, including monitors, keyboards, mice, and printers.

We’ll provide remote assistance with OS configuration changes, such as adding local users and changing passwords.

In addition to Microsoft Windows, ITx for Workstations supports over 100 applications commonly used in office environments.