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Configuring Real-Time Portal

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Log in to the TPx Real-Time Application Portal and click the Configuration tab to configure and test call alert notifications.

The Configuration tab includes two parts:

  • Users (rows in Emergency Call Configuration box) – Identifies a set of users to monitor
  • Contacts – Identifies the Users who are alerted via SMS, Call, Email, and/or Cell

To set up multiple users, you must define the Enterprise, Group, Department, or User that the system will monitor You can have multiple users to support multiple buildings, and can identify up to three digit strings that will trigger an alert notification.

An enterprise consists of one or more groups, each representing a separate location. An enterprise with one group will have the same set of contacts, and an enterprise with more than one group will have a set of contacts for each group. If a location has more than one building, the group will be divided into departments.

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