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Hold and Resume Calls in the Receptionist Client

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Manage Calls in Receptionist Client
Hold and Resume Calls in the Receptionist Client

NOTE: This function is not available from a remote office.

Place a Call on Hold

Move the mouse over the call and click HOLD. You can only put an active call on hold.

Resume a Held Call

Move the mouse over the call and click ANS.

NOTE: Double-clicking on a call does not take the call off hold.

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