MSx Managed Support

MSx Support

Our MSx Managed Backups Service Support Team supports Post-Implementation Monitoring, Alerting, Maintenance, Incident & Problem Response, and Moves/Adds/Changes.  This Team is comprised of specialists that are trained and certified in managing Backups.

Post Install Contact and Hours

  • email @
  • phone @ 1-800-495-4249
  • Operational support including Moves, Adds & Changes:   8am – 8pm (EST) M-F
  • Monitoring and Troubleshooting:  24x7x7

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