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View and Assign Phone Numbers to an Auto Attendant

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  3. Manage Auto Attendants
  4. View and Assign Phone Numbers to an Auto Attendant
  1. Log in to the UCx Web Portal.
  2. On the Group home page, click Services on the left-hand menu. On the Group – Services page, click Auto Attendant.
  3. The Auto Attendant page lists all Auto Attendants currently configured for your group. On this list, locate the Auto Attendant you wish to modify, and click Edit.
  4. The Profile page for the selected Auto Attendant will open. Click the Addresses link.
  5. The Auto Attendant Addresses page is displayed.
  6. View or edit the following fields, then click OK or Apply:
  • Phone Number – The 10-digit phone number callers will dial to access the Auto Attendant.
  • Extension – The internal extension callers will dial to access the Auto Attendant.
  • Aliases – Specify up to three additional SIP addresses to associate with the Auto Attendant. Calls to any of these aliases are redirected to this Auto Attendant.

NOTE: If the Auto Attendant has only an extension programmed (no 10-digit phone number), outside calling parties will not be able to dial the Auto Attendant directly.

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