A Flexible Approach to All Your Managed IT Service Needs
We’ve bundled all of the essential building blocks of IT system management into one easy-to-manage program that is completely customizable to your unique business requirements. Mix and match from our comprehensive managed IT services that includes software from the most well recognized brands in the market.
Managed SD-WAN
Better network performance,
more agility and a lower cost
Managed Firewall
Fully customized perimeter
security with next gen firewall
Managed Endpoints
Healthy, secure, and
well-performing IT systems
Managed Networks
Removing the burden of monitoring and
managing critical LAN infrastructure
Managed Backups
Fast local backups/restores using best-in-class hybrid BDR technology
Managed Office 365
More productive, collaborative
and secure teams
Managed Datacenters
An efficient way to ensure that IT systems, apps, and data are available 24/7/365
Benefits of Managed IT Services with TPx
Whether your IT team needs help or you have no IT team and you need lots of help, TPx will act as an extension of your team. Here’s why we are different:
| Our security experts monitor firewalls 24/7/365 from our own SOC | Our security team consists of highly trained, certified, and experienced cybersecurity professionals | Our services are subscription-based with one monthly charge covering a wide range of tasks |
|---|---|---|
| Mix-and-match our services as you see fit for your managed IT Service needs | Our engineers, architects and support experts hold more than 120 unique technology certifications across the team. | Managed IT services with TPx enhance your support for security, performance and peace of mind |
How Do Managed IT Services Benefit Your Business?
Proactive Maintenance
Improved Performance
Custom IT Solutions
Predicatable IT Budget
Improved Network Security
Team of IT Experts
Brilliant IT professionals trust TPx.
The TPx Advantage
- One point of contact, one bill
- Best-in-class technology from leading vendors
- Multi-location experts supporting you as you grow
- Service provider at heart, not a software company
- Superb reliability with industry-leading SLAs
- Large enough to get the job done, agile enough to do it fast
Industries We Serve
At TPx, we bring in our industry experts to identify the best solutions based on your compliance, regulatory, size and business-specific needs. We have broad experience in many industries, including:
- Financial Services
- Healthcare
- Government
- Manufacturing
- Non-profit
- Education
- Small Business
- Retail
Don't take our word for it. Amazing companies rely on TPx.
Did You Know?
Many businesses initially choose managed IT service as a way to drive down the cost of their IT support. With TPx’s Managed IT Services, you will discover the added benefits of proactively maintaining critical systems and quickly responding to unexpected technical issues.
How Do Managed IT Services Benefit Your Business?
When you have a managed IT service, you’ll be on the offense rather than on the defense. Your service provider will proactively update and patch your mission-critical IT systems on a regular basis. Keeping your systems up-to-date in this manner prevents many of the issues that lead to downtime and unexpected repairs. As opposed to those companies who only make money from your problems, the managed service provider stays in business by minimizing those issues and keeping your systems up and running properly.
With managed IT services, one size does not fit all. It’s a fully scalable solution that bundles together all of the essential building blocks of IT system management the way you want them. You could outsource your entire IT function if you want; some companies use an MSP (managed service provider) as a “virtual CIO” that manages their entire technology platform. On the other end of the spectrum, you could choose to implement just one or two managed services to supplement your existing IT team’s capability.
In short: with managed IT services, you never have to buy more than you really need or want.
Many MSPs provide firewalls, unified threat management (UTM) and email security services to ensure that all paths into and out of your network are protected. As with other managed IT services, they’ll remotely monitor for threats and ensure that your configuration keeps up with known threats. If these services are hosted (in other words, not provided with on-site hardware), you’ll gain the added benefit of keeping that unwanted traffic as far away from your business as possible: any threats or attacks will be blocked before they ever reach your corporate network.
A managed service provider like TPx is your ally in the fight against downtime. Because they’re proactively monitoring your systems and devices, they’ll immediately be alerted to any signs of trouble — in which case they’ll notify you and work to resolve the problem before it affects your business. When necessary, your managed service partner can escalate the issue to other vendors and track the process through to resolution. Running a business is stressful enough without having to worry about the health of your IT systems.
Take the guesswork out of establishing your IT support budget. While some managed IT service providers offer their solutions as a subscription service, with one monthly charge covering a wide range of tasks, others offer their services with a “pay as you go” pricing model. Either way, there are no surprises that you have to work into your budget.
Many providers, like TPx, will start the project with an initial assessment to determine the general health and condition of your IT systems, including a detailed inventory of your existing hardware and software. This process may lead to initial recommendations for the MSP to take corrective action and get your systems up to par. These are all non-recurring expenses that you won’t have to worry about after your first month’s invoice. And of course, there are no surprises.
Businesses of all sizes can benefit from working with an outsourced IT team. Small and mid-sized businesses with no in-house IT staff immediately gain a virtual IT team that’s ready to respond to any needs they may have. The business can also take advantage of economies of scale, gaining access to the same IT management tools and certified technicians that a larger organization would have.
Larger businesses will also benefit from managed IT services. Existing IT teams are often apprehensive about outsourced services, thinking that they’ll be putting their jobs at risk. However, managed IT services don’t have to replace IT teams — instead, they ease the pressure on these personnel by enabling them to outsource routine and/or time-consuming tasks such as patching and monitoring. Additionally, the MSP’s team of engineers will complement your IT team’s experience, particularly when it comes to emerging technologies (such as virtualization and cloud computing) that your in-house staff may not be as well-versed in.