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Finally, Managed and Worry-free Unified Communications

UCx with Webex delivers a cloud-deployed PBX replacement fully integrated with the powerful collaboration features of Webex® by Cisco for secure, all-in-one business communication backed by the certified experts at TPx, a premier managed service provider.

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Next-level Collaboration

Always-connected remote and dispersed teams. Break down organizational silos and poor communication with hyper-engaged employees.

Professionally Installed and Supported by an MSP

Planning, project management, installation and support for your solution from start to finish and beyond.

Secure, Reliable Communications

End-to-end enterprise-grade encryption to keep proprietary data safe, and compliance with privacy laws. Reliable and resilient cloud architecture.

Your employees are the backbone of your business.
Give them a unified communications solution that works the way they want to.

Enable remote, dispersed and mobile teams and eliminate organizational silos

Secure your collaboration end-to-end to worry less about security breaches

Improve employee productivity and engagement

Accelerate responsiveness and time-to-market

Replace the fragmented apps and workflows that are frustrating your employees

Stop managing multiple communication apps, from multiple sources you found on the internet and get an all-in-one service from a trusted provider

Retain your employees and customers

Be more agile and compete more effectively

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Your business deserves one seamless way to collaborate and communicate.
And an MSP making sure it's secure and never interrupted.

We have 20+ award-winning years of experience managing communication and IT services for businesses of all sizes.

We know communications. It’s in our DNA. We’re a leading nationwide managed IT services provider focused on the success of businesses and IT teams of all sizes with approximately 18,000 customers in more than 49,000 locations across the U.S. For more than two decades, we have been helping customers across every business sector address the growing complexity of their communications needs and will continue to help as needs evolve for hybrid work.

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Paul C.

Google Review

"I am the IT Director for my office managing over 175 phones, and I have been extremely pleased with TPx. Their platform for support and management along with the user experience is superb, easy to follow and administrate."

David K.

Google Review

"We transitioned our phone service to TPx a few years ago and there are so many nice features and benefits with the system. The solution has also made it a lot easier for us to work remotely without the added cost of additional phones/hardware, etc."

Mike V.

Google Review

"I've always loved TPx. Have been with them for over 10 years and their CS is top notch. I've also worked with their engineers and project coordinators without a hitch. When we have to have a support call with TPx, we can talk straight to a Network Guru."

Get more done, together. Wherever.

Features that provide everything your business needs to collaborate—in a unified, purpose-built suite for hybrid work.

Spaces and teams
Create dedicated Spaces and teams to stay organized with people and subjects that are relevant to you.

File sharing
Simply drag and drop files within messages or in a team Space where they are neatly organized, searchable, and saved.

Whiteboarding
Quickly and easily create a quick sketch on the whiteboard to share your ideas.

Powerful search
Easily search across Spaces, people, messages, and files to find what you need, when you need it.

Application integration
Pre-built solutions with third-party applications from vendors such as Microsoft, Google, and Salesforce deliver a complete collaboration experience.

External collaboration
Add people outside of your organization, such as vendors or customers, simply by using their email address within spaces or teams so they can collaborate and see shared files.

 

Today’s hybrid worker needs a cloud-deployed phone service (our UCx platform) integrated with powerful collaboration features (Webex® by Cisco) to work from any device, anywhere.

One number
Place and receive your business calls with your desk phone, or any device such as laptop, tablet or mobile running the UCx with Webex application. You can use either the cellular network, or Wi-Fi network, with the mobile app.

Enterprise-grade VoIP
More than just a call plan. Enterprise features like visual voicemail, call hold, transfer, and barge-in come standard.

Robust call routing
Route inbound calls to Auto Attendants or call queues to ensure happy customers.

IP phones
We offer phones from industry leaders Poly and Cisco. All phones are high definition, preconfigured, and customizable. Our team will work with you to find the best phone solution to meet your business needs.

 

Personal meeting room
Enjoy your own private and secure online meeting room for VoIP or video up to 1,000 participants. Industry leading AI helps reduce background noise, and enhance your focus during meetings.

Screen sharing
Share your entire screen or a specific app or document, without additional downloads or separate web collaboration apps.

In-meeting chat
During meetings, desktop and mobile participants can chat with one another to increase meeting effectiveness.

Guest collaboration
Invite external people to join you in a multimedia collaboration session.

Recordings
Record meetings and share recordings for those who couldn’t attend.

Presenter controls
Manage the meeting the way you want with administrative controls.

 

Direct chat and group chats
Secure and easy-to-use messaging at your fingertips for instant message exchange.

Messaging capabilities
Enjoy extra flexibility with your chat messages — deleting, forwarding, flagging for follow-up, quoting, reactions, and threading. Direct access to GiFs , Emojis and screen grab tools.

History
Everything is saved so you never lose track of your chats — and they are safely archived.

Notifications
Minimize distractions without missing critical updates by customizing your notifications so you only receive alerts that matter to you.

Presence status
Stay in the know on your colleagues’ availability, removing the guesswork from when to reach out.

Offline messaging
Always stay productive with the ability to view your messages and listen to voicemails when you’re offline.

 

Enterprise-grade security and compliance
UCx with Webex® keeps your meetings and conversations secure with enterprise-grade safety, including end-to-end encryption, built into everything you do. UCx with Webex® has achieved HIPAA compliance and we’ll sign a Business Associate Agreement (BAA) for you.

Resilient cloud architecture
The distributed nature of UCx with Webex® means that your service will still be available in the event of a power outage, storm, fire, or other disaster. Because UCx with Webex® resides in the cloud and not on your premises, it’s easy to redirect calls to an alternate location or device if you can no longer take calls at your primary location.

 

Powerful partnerships power hybrid work.

Telephony integrations
UCx integrator allows telephony integration for instant access to relevant information stored in your contact-orientated business systems and CRM applications while making or taking phone calls. Over 300 popular cross-vertical and vertical-specific applications are supported. Features include add contact, screen popping, activity logging, address book, call control, click-to-dial and more.

Collaboration integrations
Say goodbye to toggling between a thousand windows. Amazing collaboration experiences with your favorite apps integrated right inside Webex. Hundreds of industry-leading apps and tools are available on the Webex App Hub so you can get more done while in meetings or messaging. Popular integrations include the SLIDO app for live Polls or Q&A with your meeting participants, Watercooler a messaging bot that drives social interactions among co-workers, and many other apps that amplify your work.

Strategic integrations
Streamline workflows with Webex integrations with the strategic business applications you use every day. You can pull 3rd party features into Webex or reverse and pull Webex features into your existing apps. Examples: Salesforce, MS Teams, Box, Slack, SharePoint and many more.

 

  • Business
  • Pro
  • Elite
Included Collaboration Features: BusinessProElite
Included Collaboration Features:
$1495
user/month
$1995
user/month
$2995
user/month
User DescriptionAll calling features, voicemail, Webex collaboration, meetings, and messaging from desk phone, desktop app, mobile & tablet, ideal for business user who does not host meetingsAll calling features, voicemail, Webex collaboration, meetings, and messaging from desk phone, desktop app, mobile & tablet, ideal for business user who hosts meetings but does not require AI enabled follow up tools.All calling features, voicemail, Webex collaboration, meetings, and messaging from desk phone, desktop app, mobile & tablet. ideal for Project Managers, Executives, Assistants, Support, Training, Marketing, or anyone who might want to record meetings with transcriptions, remote control, and more
UCx Cloud Hosted PBX
Phone Handsets sold separately
Included Long Distance Minutes1000 minutes / User1000 minutes / User1000 minutes / User
Unlimited Internal VoIP Calls
User Calling Features (hold, transfer, Caller ID, and more)
Advanced Calling Features (Find me / Follow me, Call Forwarding, and more)
Group Calling Features (Park, Barge-in exempt and more
Voicemail Box
UCx with Webex soft phone for calling
UCx with Webex soft client for meetings, direct & group messaging
Call Reporting
Team & space collaboration (include external contacts)
Unlimited messaging with GIPHY and Emoji
Message Storage2 GB5 GB10 GB
Drag & drop file sharing
Whiteboarding/annotation
Meetings w/noise removal, virtual background & sharing100 participants100 participants1,000 participants
Personal meeting room (PMR) with dedicated join link
Max Meeting Duration40 minutes24 hours24 hours
Animated meeting reactions and gesture recognition
Web guest experience
Record meetings to computer
Closed Captions
Dial-in audio
Calendar integration (Outlook, G Suite) create unique join or use PMR
Immersive share with content as background
Animated meeting reactions and gesture recognition
Web guest experience
Record meetings to cloud10 GB
Post meeting transcriptions, AI enable highlights, chapters and meeting search
Breakout Rooms
Remote Desktop Control
Executive Delegation of Meeting Control & Scheduling
UCx with Webex Data Retention2 years3 years5 years
Contact SalesContact SalesContact Sales

See all the productivity features in action for yourself.

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Don't take our word for it. Businesses trust TPx to help them get work done.

Paradise Unified School District
“Working with TPx was super easy. It’s probably the smoothest product implementations I’ve done since I started working here. I would recommend TPx because I feel like they have competent people providing competent solutions. It’s critical to have that support. You need someone to lean on, you can’t do it all yourself."

- Adam Vesely
IT Director
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Seafood City Supermarket
"Our IT department is a two-man team. Having partners that we can rely on makes the job attainable. TPx provides our voice and data infrastructure and our firewall. It is a big requirement that our network is being watched by someone, and it’s a great feeling that TPx is on top of that.”

- Jonas Veneracion
IT Manager
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The Kraft Group
“When we have a stadium full of guests and run into an issue, we need an immediate response, and TPx always comes through. TPx is a great technology partner and trusted adviser that we can count on to help us deliver world-class experiences to customers and guests.”

- Michael Israel
Chief Information Officer
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