Your Team Deserves a Modern Cloud Phone System
Say goodbye to legacy and lackluster phone systems and hello to enterprise-grade voice in the cloud. TPx can help you choose the right cloud phone system for your business.
Get a Cloud Phone System That Delivers More.
More Options. More Features. More Reliability.
Cloud phone systems enable businesses to do so much more than calling. When you choose the cloud for business communications, you get access to the latest technology and features so your team can work smarter.
Boost Employee Productivity
Improve Call Handling
Say Goodbye to Dropped Calls
Ready for a New Phone System?
Is your phone system supporting your business needs? Whether you are looking for a new cloud phone system or want to transition away from an on-premises PBX system, it is important to evaluate your options. When looking at new cloud phone systems, be sure to ask yourself key questions to determine the right solution for your business.
Does your phone system have the features your employees need to be successful?
Is your phone system reliable and does it support business continuity?
Does your phone system integrate with other business applications you use?
Does your phone system provide business insights around usage and performance?
Can your phone system easily scale to support new users?
Is your phone system secure and compliant with industry regulations?
Take Your IT Operations to the Next Level
Gain Flexibility and Improve Your Business Communications
Moving to a modern cloud-based phone system not only provides enterprise-grade voice but also offers greater flexibility to add new features and collaboration functionality when you need it. Plus, you’ll be able to seamlessly integrate your cloud phone system to the business applications you use most like CRM so your team can be more productive.
Seamlessly Transition to the Cloud - It’s Easier Than You Think
Because your phone system will be hosted in the cloud, installation is much faster and easier than with a traditional phone system. TPx can get your team up and running rapidly with a new cloud phone system. Plus, we can port your existing phone numbers to make the transition completely seamless for your employees.
We’ve Curated These Resources To Help You Evaluate If a Cloud Phone System is Right For Your Business.
Experience the Benefits of a
Cloud Phone System
Improve Uptime and Call Reliability
Get Access to Collaboration Features
Scale Up or Down Easily and Cost-Effectively
Simplify Back-end System Maintenance
Control Costs with Predictive Spend
Keep Confidential Conversations Secure
Meet UCx with Webex.
So Much More Than Just a Cloud Phone System.
Build Your Own Bundle of IT Management Services To Support Your Business Needs
- Unified Communications
- Cloud PBX
- SIP Trunking
- Microsoft Teams Calling
- Call Center
Unified Communications
Do you need multiple communication channels for your employees beyond just phones? A unified communications platform combines calling, collaboration, meetings, chat, and more into a single cloud-based application.Transform the way your employees work with a best-in-class unified communications solution like UCx with Webex. UCx with Webex brings innovative feature functionality, reliable technology, and a secure infrastructure together for a communications experience that can’t be matched.
Cloud PBX
Need a reliable cloud phone system you can count on? TPx’s UCx phone system provides enterprise-grade VoIP for better reliability and call quality. The benefit of choosing a cloud-based PBX solution from a managed services provider like TPx is that you can bundle offerings together for an even stronger solution. Pair our cloud-based phone system with a TPx circuit and SD-WAN to deliver a 100% SLA.
SIP Trunking
Not quite ready to move away from your PBX system but want to bring in cloud and collaboration functionality? SIP trunking could be a great option for your business. TPx’s SIP trunking solution allows you to turn your PBX solution into a cloud phone system by routing calls over an internet connection, bringing in the functionality you want while maximizing the ROI of your existing infrastructure.
Microsoft Teams Calling
Using Microsoft Teams but want enterprise-grade calling? TPx offers a Microsoft Teams Integration so you can leverage the UCx cloud phone system with the collaboration capabilities of Microsoft Teams. This off-the-shelf integration offers reliable and secure calling leveraging best-in-class voice technology for a seamless user experience. Upgrade your current meeting and phone experience with the UCx Microsoft Teams Integration.
Call Center
Need a better way to distribute and handle inbound calls? Leverage the call center functionality of UCx with Webex and equip your call center agents with the technology they need to create better customer interactions. TPx’s call center services can help improve call handling and provide greater flexibility – allowing agents to answer calls in their queue from anywhere. Improve your call center experience and manage queued calls more effectively with comprehensive supervisor capabilities and reporting.
Unified Communications
Do you need multiple communication channels for your employees beyond just phones? A unified communications platform combines calling, collaboration, meetings, chat, and more into a single cloud-based application.Transform the way your employees work with a best-in-class unified communications solution like UCx with Webex. UCx with Webex brings innovative feature functionality, reliable technology, and a secure infrastructure together for a communications experience that can’t be matched.
Cloud PBX
Need a reliable cloud phone system you can count on? TPx’s UCx phone system provides enterprise-grade VoIP for better reliability and call quality. The benefit of choosing a cloud-based PBX solution from a managed services provider like TPx is that you can bundle offerings together for an even stronger solution. Pair our cloud-based phone system with a TPx circuit and SD-WAN to deliver a 100% SLA.
SIP Trunking
Not quite ready to move away from your PBX system but want to bring in cloud and collaboration functionality? SIP trunking could be a great option for your business. TPx’s SIP trunking solution allows you to turn your PBX solution into a cloud phone system by routing calls over an internet connection, bringing in the functionality you want while maximizing the ROI of your existing infrastructure.
Microsoft Teams Calling
Using Microsoft Teams but want enterprise-grade calling? TPx offers a Microsoft Teams Integration so you can leverage the UCx cloud phone system with the collaboration capabilities of Microsoft Teams. This off-the-shelf integration offers reliable and secure calling leveraging best-in-class voice technology for a seamless user experience. Upgrade your current meeting and phone experience with the UCx Microsoft Teams Integration.
Call Center
Need a better way to distribute and handle inbound calls? Leverage the call center functionality of UCx with Webex and equip your call center agents with the technology they need to create better customer interactions. TPx’s call center services can help improve call handling and provide greater flexibility – allowing agents to answer calls in their queue from anywhere. Improve your call center experience and manage queued calls more effectively with comprehensive supervisor capabilities and reporting.
Get Reliable Calling and Best-in-Class Feature Functionality with TPx’s Cloud Phone System
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Cloud Phone System FAQs
A cloud phone system leverages the internet instead of traditional analog lines to make phone calls. Because the system is hosted in the cloud, more feature functionality is available to businesses and users than what is offered with traditional phone systems.
A cloud phone system is hosted in the cloud instead of on-premises like a traditional PBX solution. Because no traditional hardware is required to maintain the system, cloud-based phone systems are often easier and less expensive to maintain than their on-premises counterparts.
A cloud-based phone system breaks the voice audio into data packets and sends them over the internet instead of using traditional analog telephone lines. Since the connection is made over the internet, users can take advantage of a broader range of devices to make and receive calls. While traditional desk phones are still a popular choice, users can opt for a softphone, meaning the cloud phone system application would run on the device of their choice (computer, laptop, tablet, or cell phone). With phone calls being reliant on the internet connection, businesses should also invest in high-speed internet and SD-WAN to maximize uptime and call quality.
Cloud phone systems are easier to maintain than traditional PBX systems. Unlike on-premises systems, they are much more cost-effective and allow you to scale as you need to add new users. Cloud-based phone systems are also much more reliable, offer greater security like end-to-end encryption, and provide access to new feature functionality.
A cloud phone system can be used with traditional desk phones or as a softphone leveraging voice capabilities from a computer, tablet, or cell phone. TPx’s cloud-based phone system can be used as a softphone or with one of our many compatible desk phones. More details can be found on our business phones page.
Yes, you can keep your existing number through the process of porting. By porting your existing phone lines, you are essentially moving the number from one provider to another and will be able to leverage that number in your new cloud phone system.
Every business has different needs when it comes to cloud communications and cloud-based phone systems Whether you need basic calling services or more advanced features like collaboration, meetings, and call center functionality, TPx has a solution for you.
Cloud phone systems range in pricing depending on feature functionality. Basic call-only technology will be less expensive than a full unified communications solution that packages calling with collaboration, chat, and meeting features. UCx with Webex is an affordable option for businesses of all sizes with packages starting at just $12.95/user/month. View pricing to learn more.
