UCx with Microsoft Teams Integration
Looking to gain more value out of your Office 365 installation? Look no further with UCx integration with Microsoft Teams. Add PSTN (public switched telephone network) access and calling features to your Microsoft Teams and enable seamless collaboration while working remotely.
Enterprise-grade telephony and global PSTN connectivity for Microsoft Teams
With our cloud unified communications platform, UCx, we provide enterprise-grade telephony and global PSTN connectivity. End users retain their Microsoft Teams interface – desktop app, mobile app, or even certified devices – and make and receive calls to anyone, over the TPx UCx network.
Microsoft Teams is an all-encompassing tool for collaboration and sharing that allows employees to easily and effectively work together. Microsoft Teams has built-in chat, presence, screen share, file share, web conferencing, as well as internal user-to-user voice and video calling.
Why UCx with Microsoft Teams Integration?
Unified Experience
By adding the ability to place and receive calls directly to Microsoft Teams, your end users always remain in the Microsoft Teams environment, whether they are working from the office, at home, or on the go.
Local Coverage
With UCx you get local telephone numbers from anywhere in the United States, big cities and rural neighborhoods alike.
Flexibility
Get peace of mind with Enterprise-grade security and compliance. UCx keeps your meetings and conversations secure with enterprise-grade security, including end-to-end encryption, built into everything you do.
Continuity
With the Survival bundle, you can make and receive calls anytime, anywhere, even if Microsoft Teams is unavailable and TPx offers a 100% availability voice SLA.
Poly Teams IP Phones
Get your desktop devices from a single provider. TPx offers Poly CCX IP phones with teams built in. We’ll configure and ship the devices directly to you.
One Provider, Many Services
Our customers rely on TPx for more than just voice. We also provide leading managed networking and security services, such as SD-WAN, cybersecurity, datacenter colocation, and Microsoft 365 licenses.
Key Features
Call Center goes far beyond call routing, enabling you to:
Empower your agents with fully-featured Instant Messaging and Presence
Work seamlessly across multiple locations, and even incorporate remote workers
Give your supervisors full visibility into agents' performance with robust reporting tools
Increase customer satisfaction with entrance messages, comfort messages, and alternate off-hours routing
Amazing companies rely on TPx for their communications and collaborations solutions.
“Our voice communications services and infrastructure is critically important to our daily operations. We’ve been very impressed with TPx and are confident in their services to deliver world-class experiences to our customers and guests.”
-Michael Israel, VP of Information Technology, Kraft Group
