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TPx Customer Portal

The TPx Customer Portal allows you to quickly open and manage any requests for Technical Support or Billing inquiries.

Dash

Use Dash to view and manage general account information such as location addresses and submit change requests (add to your existing services, change a service location, etc.).

Online Bill Pay

Pay your TPx invoice online or set up reoccurring payment options.

Manage Your Account

Create call detail reports, manage your toll-free service and find more account details via OneCentral

UCx Real-Time Applications

Manage Call Alert Notification, Call Center Reporting, and Workgroup Monitoring services.

UCx

Configure features for your UCx services including call control, voicemail, auto attendant and more.

UCx Call Reporting

You'll enjoy maximum visibility and control with a choice of over 400 sets of historic and real-time statistics, brought to life with easy-to-assimilate charts, dials and alarms.

UCx Contact Center

Provides access to Contact Center modules that enable authorized users to view real-time and historical contact center data, silently monitor interactions (calls, chats, emails) directed to destination sites, create agent accounts and other contact center resources, and control contact treatment and distribution by creating and editing scheduled contact routing strategies and team capacity strategies.

MSx Managed Endpoints

Customer-configured service administration and alerting notifications, leveraging MSx Endpoints' library of automated procedures, and read-only access to audit information (make/model/serial of all machines, physical inventory of hardware, software, and path status).

Network Monitor

Network Monitor's web-based dashboard gives you an instantly understandable picture of both enterprise-wide and individual interface performance.

MSx Managed WAN

View centralized installation, configuration and MSx Managed SD-WAN network monitoring. Core customers have read/write access to manage their configurations. Optimum customers have read access.

Smart Voice

Administrator and End User portal access to activate, deactivate and configure SmartVoice features.

Virtual Fax Admin

Manage your Virtual Fax user accounts, view all fax history, and configure fax processing settings.

Virtual Fax

Send and receive faxes, view fax history, and manage address books.

One-Stop Shop

Use the portal to access administrative controls for your website such as managing your FTP site and website forwarding.

VXView

Access voicemail, program find me, follow me capabilities, set up distribution lists online and more.

Call Recording

Access your Call Recording dashboard and web interface for managing your company's recorded calls.

View all legal documents including Terms and Conditions, Addendums, Rates and Fees, Service Level Agreements, and more.