Support Center Topics
Welcome to TPx
We understand the challenge of switching your providers or adding new services. The following reference articles will help you understand our people, processes, systems and what to expect from TPx
TPx Customer
Portal
Create and manage support cases, request service changes, chat with us and more.
Get Help
Want to create & manage support cases, make service changes, view case updates?
Register with the TPx Customer Portal
Get help
If you do not have access to the TPx Customer Portal, use our general case forms to open a support case or request an update.
FOR even more inspiration
Read the TPx Blog for insights that will help keep your business running at full speed.
Additional Resources
View and pay your bill online or get detailed billing records.
For billing, invoice or payment inquiries, send an email to our team: [email protected]
- If you have an urgent issue and need to speak with our team, contact Customer Technical Support (877) 487-8722 or Technical Support for Premier Accounts (888) 611-8722.
- For toll fraud and call annoyance, please call the Fraud Department (866) 839-8545.
- Wholesale Services: (866) 871-7673
- Exigent Circumstance (Emergency) for Law Enforcement: (877) 487-8349, option 2
- Internet Abuse Complaints: (877) 702-2873
For immediate assistance, click here to chat with a Support Representative
For status on your order, please contact your project manager or send an email to: [email protected]
If you have an urgent issue and need to speak with our team, click here for more details.