TPx Support Center

Support Center Topics

• Welcome to TPx

  We understand the challenge of switching your providers or adding new services.  The following reference articles will help you understand our people, processes, systems and what to expect from TPx

• Dash Customer Web Portal

  Get a comprehensive overview of your TPx account, including orders, service tickets, billing, and more.

• UCx

  User guide articles and videos for portals, phones, desktop/mobile apps, call center, enhanced integrations and more

• UCx SmartVoice

  Implement an advanced collaboration platform while keeping your existing PBX hardware in place.

• SmartVoice

  Gain all the advanced features of VoIP without replacing a phone system that has not reached its end-of-life.

• MSx Managed Services

  Enhance your IT support for security, performance, and peace of mind. Focus on running your business, not overseeing your infrastructure. MSx Managed IT Service delivers a comprehensive suite of solutions that combine leading technology with expert resources, proven support methodologies, and focused attention – all on a cost-effective fixed monthly budget.

• Managed Connectivity

  High Speed Internet Access, Ethernet Transport and Fixed Wireless

• Virtual Fax

  Enterprise-grade faxing in the cloud, including both inbound and outbound faxing.

• Meet-Me Conferencing

  Connect anyone, anytime with dedicated conference calling bridges.

• Network Monitor

  Easily detect, diagnose, and resolve network issues to keep your business communicating smoothly.

• OneCentral Portal

  Manage your account at your convenience: view and pay your bill, create reports, view and track tickets, and more.

• Other Services

  Support for all other TPx services.

• 911 Advisory

  Important information about 911 emergency services and geo-location.