At TPx we are dedicated to creating a frictionless customer experience throughout every aspect of your relationship with us. It starts when your Sales and Solution Architect Team helps you determine the right technology and managed services to support your business. It continues through the service onboarding process and the entire support lifecycle. But we realize that it’s not all about delivering exemplary technical guidance, implementation and support – it’s also about how we make it easy to work with us when you have questions about your account, your billing, or need to make service changes.
Here at TPx, we are all about creating a frictionless customer experience. Part of this is making it easy to get the right support when you need it. MSx Managed Services support personnel are trained and certified in the technology solutions we manage, and have experience supporting thousands of customers across the country. These experts are available 24x7x365 to help deliver efficient and effective support for all your MSx services. You can contact support and open service tickets in three ways: