The first step in the service relationship is Onboarding. The Onboarding Engagement is a one-time project that includes the start-up activities necessary to ensure that the ongoing service meets your specific technical and customer-service requirements. Onboarding also allows both TPx, and our customers, to understand the current health of supported systems and to resolve existing issues1 prior to establishing ongoing service.
Reducing business downtime and data loss are the key reasons to choose any Backup and Disaster Recovery (BDR) solution. Our MSx Backups solution is designed to do just that. It combines leading Hybrid Local/Cloud BDR technology from DATTO with expert support delivered by TPx’s certified and experienced personnel to deliver a truly best-in-class solution.
The MSx Backups Product combines leading Hybrid Local/Cloud Backup and Disaster Recovery (BDR) technology from DATTO with expert support delivered by TPx’s certified and experienced personnel to deliver a truly best-in-class BDR solution. TPx offers two service levels to meet the varied needs of our clients. CORE service is designed for organizations that have a capable IT staff and want to manage/administer their own backup jobs.