Legal organizations face unique technology requirements.
Cases can move very quickly. If there’s an important development, you need to be notified as fast as possible. Since you’re billing your clients for your time, “time is money” in a very literal sense. You need a way to stay in touch with as many of them as possible, while also managing travel time and costs. Since interaction with clients is often done over the phone, you need to keep detailed records of each conversation in order to ensure you have the correct information. And making sure all your data is available all the time is a top priority.