White Papers

In today’s fast-moving world of work, it’s not so much a business landscape as a business cloudscape. Employees need access to reliable cloud-based tools to maximize their abil...

When considering Office 365 to power your organization, you need to know the facts. To help in your migration to the cloud, read this myth-busting guide for all-things Office 365.

Read on to learn about the security advantages and migration techniques of cloud-based tools. You may have heard a lot about the benefits of the cloud, but do you know why—or how...

By uniting voice, video, messaging, and collaboration “in the cloud,” you’ll have the flexibility to stay connected from any device you choose. Learn about all the powerhouse...

Many premises-based PBX manufacturers claim that the five-year costs of their systems are lower than an equivalent cloud PBX alternative. What the premises guys don’t tell you ab...

In this "Tale of Two PBXs," follow along two businesses as they solve several unexpected PBX problems. Included is a valuable checklist that will help you prepare for disruptions b...

Although most businesses initially choose managed IT services as a way to drive down the cost of IT support, it doesn’t take them long to discover the added benefits of proactive...

Network problems can strike anywhere and at any time. Users fear them, IT departments dread them. That’s where our hero comes in to the story…

Not all MPLS or Ethernet VPN services are created equal. Read this whitepaper to gain a basic understanding of MPLS and carrier-grade Ethernet VPNs and their value.

In this e-book we explore the network performance issues of three of our clients, and reveal how our real-time monitoring gave them the data they needed to resolve those issues.