VISUAL EDGE TECHNOLOGY
Managed Microsoft 365 Case Study
Visual Edge Technology is a holding company with 30 different firms that is consolidating processes and systems throughout its ecosystem to a single platform with Office 365.
The Challenge and Opportunity
Visual Edge had an on-prem Exchange server that served about 175 users. Due to its age and the liability of maintaining it, it had to be retired. The company wanted to move to a hosted Office 365 solution, so they started to investigate.
Positioned in more than 90 locations across the U.S. to provide local service with national reach to more than 350 technology experts.
Office 365 solution fully managed by TPx
Single provider to handle the day-to-day nuances and complexities of Office 365 across their entire organization, single bill and process for standardization across company.
Setup, migration, and go-live went off without a hitch. Will migrate to include more than 1,300 users in the near future.
About Visual Edge Technology
Ohio-based independent holding acquisition firm and value-added reseller with a family of 30+ office automation companies and 1,100 employees.
“I can’t speak highly enough of this team. They did a great job with project planning and handling all the complexities of our migration.”
John Sedlak, IT Director
Visual Edge had an on-prem Exchange server that served about 175 users. Due to its age and the liability of maintaining it, it had to be retired. The company started a hosted Office 365 push back in October of 2018 and went through an extensive discovery given the scope of the project.
The client first learned of TPx through a referral, who also had a very positive experience. TPx’s specialist scheduled a discovery call. Visual Edge included all of its engineers on the call from the very beginning. They decided to deploy one location and 175 licenses as a proving ground, but signed an MSA on 1,100 more. Step by step, they talked about pain points and they discovered not only that TPx could assist in the long-term objectives of consolidating the numerous versions of Exchange, but they found a cultural alignment as well.
The TPx implementation team took over and handled the entire setup, migration, and go-live event.
“I can’t speak highly enough of this team,” says John Sedlak, IT director for Visual Edge Technology. “They did a great job with project planning and handling all the complexities of our migration. They were very patient with us and always came up with a solution to any problem that popped up. Our experience with TPx has been wonderful so far. The people there know their stuff and take good care of their customers. For these reasons, I have decided to migrate several other of our operating companies to O365 through TPx. In the end, we should have 1,300 users in our portal, and I have all the confidence that TPx will make it easy.”