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One Provider. All Your Managed IT Services Needs.

Managed IT Services from TPx gives you the support you need for your critical IT systems without the cost and hassle of doing it all in-house. Let us be your one-stop shop for your company’s IT needs.

A Flexible Approach to Managed IT Services

We’ve bundled all of the essential building blocks of IT system management into one easy-to-manage program that is completely customizable to your unique business requirements. Mix and match from our comprehensive managed IT services that includes software from the most well recognized brands in the market.

Monitoring and management of your SD-WAN network. Better network performance, more agility and a lower cost.

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Monitoring and management of core network devices. Removing the burden of monitoring and managing critical LAN infrastructure​.

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Colocation for your whole IT infrastructure. An efficient way to ensure that IT systems, apps, and data are available 24/7/365.

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Microsoft Office 365 services and support. More productive, collaborative and secure teams​.

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When you choose TPx Managed IT Services, you not only get best-in-class solutions but an easy and stress free onboarding experience. The comprehensive onboarding service allows us to perform appropriate discovery and documentation of supported systems, install our management tools, establish maintenance, communication, and escalation processes specific to your business and identify any current health and performance issues that need to be addressed.

How Managed IT Services Benefit Your Business

Managed IT services give you the support you need for your critical IT technology — including workstations, networks, servers and security — without the cost and hassle of managing everything on your own. Benefits of managed IT services include:

Proactive Maintenance

Improved Performance

Custom IT Solutions

Predictable IT Budget

Improved Network Security

Team of IT Experts

Benefits of Managed IT Services with TPx

Whether your IT team needs help or you have no IT team and you need lots of help, TPx will act as an extension of your team. Here’s why we are different:

Our security experts monitor firewalls 24/7/365 from our own SOC Our security team consists of highly trained, certified, and experienced cybersecurity professionals Our services are subscription-based with one monthly charge covering a wide range of tasks
Mix-and-match our services as you see fit for your managed IT service needs The TPx team has more than 50 years of combined experience managing IT services Managed IT services with TPx enhance your support for security, performance and peace of mind

Don't take our word for it. Amazing companies trust TPx.

Industries We Serve

At TPx, we bring in our industry experts to identify the best solutions based on your compliance, regulatory, size and business-specific needs.
We have broad experience in many industries, including:

Financial Services

Healthcare

Government/Legal

Manufacturing

Non-profit

Business Services/Small Business

Retail

Education

Six Reasons You Need Managed IT Services for Your Business

With the goal of simplifying IT operations  and reducing costs, managed services enables your business to outsource part or all of your technology management.

When you have a managed IT service, you’ll be on the offense rather than on the defense. Your service provider will proactively update and patch your mission-critical IT systems on a regular basis. Keeping your systems up-to-date in this manner prevents many of the issues that lead to down time and unexpected repairs. As opposed to those companies who only make money from your problems, the managed service provider stays in business by minimizing those issues and keeping your systems up and running properly.

With managed IT services, one size does not fit all. It’s a fully scalable solution that bundles together all of the essential building blocks of IT system management the way you want them. You could outsource your entire IT function if you want; some companies use an MSP (managed service provider) as a “virtual CIO” that manages their entire technology platform. On the other end of the spectrum, you could choose to implement just one or two managed services to supplement your existing IT team’s capability. 

In short, with managed IT services, you never have to buy more than you really need or want.

Many MSPs provide firewalls, unified threat management (UTM) and email security services to ensure that all paths into and out of your network are protected. As with other managed IT services, they’ll remotely monitor for threats and ensure that your configuration keeps up with known threats. If these services are hosted (in other words, not provided with on-site hardware), you’ll gain the added benefit of keeping that unwanted traffic as far away from your business as possible: any threats or attacks will be blocked before they ever reach your corporate network

A managed service provider like TPx is your ally in the fight against downtime. Because they’re proactively monitoring your systems and devices, they’ll immediately be alerted to any signs of trouble — in which case they’ll notify you and work to resolve the problem before it affects your business. When necessary, your managed service partner can escalate the issue to other vendors and track the process through to resolution. Running a business is stressful enough without having to worry about the health of your IT systems.

Take the guesswork out of establishing your IT support budget. While some managed IT service providers offer their solutions as a subscription service, with one monthly charge covering a wide range of tasks, others offer their services with a “pay as you go” pricing model. Either way, there are no surprises that you have to work into your budget.

Many providers, like TPx, will start the project with an initial assessment to determine the general health and condition of your IT systems, including a detailed inventory of your existing hardware and software. This process may lead to initial recommendations for the MSP to take corrective action and get your systems up to par. These are all non-recurring expenses that you won’t have to worry about after your first month’s invoice. And of course, there are no surprises.

Businesses of all sizes can benefit from working with an outsourced IT team. Small and mid-sized businesses with no in-house IT staff immediately gain a virtual IT team that’s ready to respond to any needs they may have. The business can also take advantage of economies of scale, gaining access to the same IT management tools and certified technicians that a larger organization would have.

Larger businesses will also benefit from managed IT services. Existing IT teams are often apprehensive about outsourced services, thinking that they’ll be putting their jobs at risk. However, managed IT services don’t have to replace IT teams — instead, they ease the pressure on these personnel by enabling them to outsource routine and/or time-consuming tasks such as patching and monitoring. Additionally, the MSP’s team of engineers will complement your IT team’s experience, particularly when it comes to emerging technologies (such as virtualization and cloud computing) that your in-house staff may not be as well-versed in.

Managed IT Services FAQs

With the goal of simplifying IT operations  and reducing costs, managed services enables your business to outsource part or all of your technology management.

Managed IT Services 

TPx gives you the support you need for your critical IT systems without the cost and hassle of doing it all in-house. Delegate your IT operations to us so you can focus on your core competencies, rather than being burdened with IT responsibilities.

Managed Security 

TPx helps you protect your company from cyberthreats with market-leading technology and seasoned managed security services experts who are at your disposal 24/7/365.

Managed Networks

Managed Networks combines human expertise with today’s most powerful technology to create a better and more secure user experience across the entire network, allowing businesses to thrive. TPx can complement your team and deliver an end-to-end management of your network infrastructure, giving you peace of mind that comes from knowing you have a reliable, high-performing, modern network backed 24/7 by the experts at TPx.

A Managed Services Provider (MSP), like TPx, takes the burden of managing your business technology services off your shoulders.

We are the nation’s premier managed service provider that offers communication and collaboration, managed IT and security and managed connectivity.

We offer a suite of  Managed IT Services. On their own, each provides a robust list of features that will help you solve specific IT challenges. Together, our seven IT services combine to offer a unique and comprehensive value to your company by delivering a comprehensive business productivity, continuity and security solution that is available, secure, and managed by industry experts that are dedicated to your satisfaction.

One of our key elements is our Managed IT portfolio of services, which is designed to be flexible and simple for businesses of all sizes.

Our managed service portfolio includes:

Managed Office 365 

TPx’s Managed Office 365 service compliments Microsoft Office 365 perfectly by employing Microsoft Certified Solutions Experts (MCSE’s) to move you into the Office 365 Cloud and manage the environment to ensure it remains secure, available, and performing optimally.

Managed Backups

Managed Backups is a comprehensive backup and disaster recovery solution that provides you with best-in-class protection for your critical systems and data. It uses onsite as well as offsite data protection that is fully managed and includes all necessary hardware, software and support services.

Managed Endpoints

Managed Endpoints service line provides unified performance and security management across a customer’s server and workstation environments. It is designed to keep our clients supported systems healthy, secure, and performing optimally. Support includes remote monitoring and alerting, automated patch management, reporting, and managed next-generation endpoint protection technology to guard against viruses and malware.

Managed Firewall

Managed Firewall service helps ensure that your network remains secure while maintaining high performance connectivity and networking. The threats to our businesses are real and we hear about them every day, which is why you need to work with a partner who can deliver a solution to keep ahead of those threats. TPx is that Partner and MSx Managed Firewall is the solution.

Managed SD-WAN

Managed SD-WAN supports many customers with a turn-key solution that eliminates the burden of do-it-yourself deployments while delivering best-in-class technology and expert management.

Managed Datacenter

This solutions allow small businesses to take advantage of enterprise-grade datacenters without the cost of maintaining their own infrastructure and expertise.

Managed Networks

Managed Networks combines human expertise with today’s most powerful technology to create a better and more secure user experience.

  • One point of contact, one bill 
  • Best-in-class technology from leading vendors 
  • Multi-location experts supporting you as you grow 
  • Service provider at heart, not a software company
  • Superb reliability with industry-leading SLAs 

We offer a smooth onboarding process that includes solutions architect, service delivery, project manager, customer portal and ongoing maintenance and monitoring as needed. 

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