TPx Support Center

The first step in the service relationship is Onboarding.  Onboarding includes the start-up activities necessary to ensure that the ongoing service meets your specific technical and customer-service requirements.  This includes provisioning network connections, delivering power to your specific needs, and establishing communications processes. The onboarding process is led by the TPx team and with your engagement can be completed within 32 business days depending on availability.

The MSx Datacenters Service provides a physical facility that offers space with the proper power, cooling and security to host businesses’ computing hardware and servers.  This capacity includes anything from cabinets to cages.  TPx’s datacenters are protected with multiple layers of redundancy delivering a high-performance tier that ensures mission critical demands.  All critical infrastructure — power access, cooling, and data paths — is redundant, operating in a parallel and protected configuration.  This service helps companies save on infrastructure costs while maximizing their uptime.

Welcome to MSx Datacenters!  This article will help you understand what to expect and how to get the most out of your service.