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Client - Call Center

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Call Center Reports Guide

The Call Center Reports Guide provides detailed information about the report templates available in the Call Center Client.
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Introduction to Call Center

TPx's Call Center client is designed to support the needs of Call Center agents and supervisors in any environment. It supports a full set of call handling functions, automatic call distribution (ACD) state management, real-time and historical reporting, and other features required in enterprise call centers.
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