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CASE STUDY

Answering the Call:
How a Poor Service Experience Led to a True Partnership

When a diversified real estate company needed a partner who kept promises, it turned to a company that simply did what it said it would.

Case Study Highlights
  • Bozzuto is a diversified real estate company with 3,000 employees at 285 locations nationwide
  • When a national company bought its service provider, it quickly saw diminished customer service and a higher internal workload
  • The company needed a reliable VoIP solution it could “rinse and repeat” as needed at locations nationwide