LOS ANGELES — JUNE 19, 2019 — TPx, the premier managed services provider, is pleased to announce the launch of UCx SmartVoice, a hybrid Unified Communications solution.
UCx SmartVoice is a powerful SIP trunking solution that enables a business to implement an advanced collaboration platform while keeping their existing PBX hardware in place for voice services. This “hybrid” approach allows for a more gradual migration to cloud-based services and maximizes investments already made in on-premises infrastructure.
The UCx SmartVoice service sends the PBX’s voice traffic over the connection that’s already in place for data, eliminating the need for separate access for voice. The business will gain VoIP features such as bundled usage, extension dialing between sites, and support for remote users. Dynamic bandwidth allocation adjusts between voice and data as employees’ calling patterns fluctuate.
What’s more, since UCx SmartVoice is part of the UCx platform, TPx can overlay popular Unified Communications tools – including mobile calling, instant messaging, video conferencing, and interactive online meeting spaces – into the SIP environment to create a feature-rich communications solution with a reliable user experience and uniform dial plan.
“With UCx SmartVoice, TPx is now able to serve businesses with a need for both hosted UC and SIP trunking by providing consistent features and functionality between the two. It will also pave the way for these businesses to smoothly migrate to a fully cloud-based UCaaS solution in the future,” said Jamie Minner, Vice President and head of TPx’s UCx line of business.
UCx SmartVoice is now available to support your SIP trunking requirements. To learn more, contact your TPx sales representative or call 888-407-9594.
Founded in 1998, TPx is a leading provider of UCaaS, Managed IT services and Managed Connectivity services, with approximately 30,000 customers and 53,000 customer locations across the U.S. TPx has best-in-class customer service embedded in its corporate DNA, offering guaranteed performance to all customers wherever there’s a broadband connection. TPx customers serve every business sector and include many government and not-for-profit enterprises. Throughout its history, the company has steadily executed strategically and delivered more than 16 years of uninterrupted growth over a period that has included two recessions. For more information, visit www.tpx.com or follow @TPxComm on Twitter.