You submit a support request… and then wait.
Maybe you check your inbox. Nothing.
Follow up. Still nothing.
Now you’re digging through old emails trying to remember who owns it.
It shouldn’t be this hard to get a simple answer.
That’s exactly what the TPx Customer Portal is designed to fix. It gives you a simple way to manage support, track requests, and stay informed—without the back-and-forth.
New to the portal? Start here: https://www.tpx.com/blog/tpx-customer-portal-helps-you-work-smarter/
What is the TPx Customer Portal?
The TPx Customer Portal is your central place to manage support and services.
From one login, you can:
- Submit and track support requests
- Get real-time updates
- Chat with support
- Access tools and resources
- View your account and services
Instead of juggling emails and calls, everything is in one place.
Track support requests in real time (without follow-ups)
One of the biggest frustrations with IT support is not knowing what’s happening.
The portal solves that.
You can:
- Check the status of any request anytime
- See updates as they happen
- Review the full history in one place
- Respond directly within the case
No more sending “just checking in” emails.
And if others need visibility, you can add them so everyone stays aligned.
Get faster IT support when you need it
When something breaks, speed matters.
The TPx Customer Portal gives you multiple ways to get help quickly:
- Submit a support request in minutes
- Attach files upfront to avoid delays
- Use live chat for immediate assistance
Need help now? Visit the support page: https://www.tpx.com/support/
It’s a faster path from problem to resolution—without repeating yourself or switching systems.
Manage everything in one place
Instead of jumping between tools, the portal brings everything together.
From the dashboard, you can:
- View open and past support cases
- Check system status
- Run a speed test
- Access guides and documentation
- Launch related tools through “My Apps”
Explore additional resources and guides: https://www.tpx.com/resources/
This means less time searching—and more time solving problems.
More control over your account and support experience
The portal also gives you more control, so you’re not relying on support for simple updates.
You can:
- Add teammates to case updates
- Manage notifications
- Update your password and security settings
- Adjust Multi-Factor Authentication (MFA)
These small controls reduce delays and keep things moving.
Ready to get started?
Request access here: https://www.tpx.com/request-account/ and set up your login—it only takes a minute.
Once you’re in, you can check the status of a request, get help when you need it, and keep everything in one place.
No chasing updates. No guesswork. Just a simpler way to stay on top of your support requests and account activity.
