In today’s fast-paced business environment, effective communication is paramount. TPx’s UCx with Microsoft Teams offers a comprehensive solution that not only enhances communication but also delivers significant financial and operational benefits.
Achieve Rapid Return on Investment
A recent Forrester Total Economic Impact (TEI) study on Microsoft Teams Phone revealed impressive returns. SMBs and Enterprises achieved ROIs of 146% and 143% respectively with a payback period with six months.
These results stem from cost reductions, streamlined IT management, and enhanced employee productivity. By integrating Teams Phone through TPx’s UCx with Microsoft Teams, businesses can unlock similar advantages, while avoiding a complete overhaul or lock-in to Microsoft’s own voice services.
Reduce Costs by Replacing Legacy Systems
Transitioning from outdated telephony systems to Teams Phone led to substantial savings:
- Enterprises saved over $10.8 million over three years.
- SMBs saved $94,600 in the same period.
These savings were achieved by eliminating expenses associated with maintaining legacy systems, such as hardware refreshes, long-distance charges, and mobile reimbursements. TPx enhances these benefits by offering end-to-end management, allowing businesses to avoid costly calling plans while leveraging flexible telephony solutions. When a complete rip and replace is not desired, our flexible UCx telephony supports hybrid deployments allowing customers to retire legacy hardware only when they’ve maximized their return on investment.
Simplify IT Management
The TEI study highlighted significant reductions in IT workload:
- Enterprises reduced telephony support from three to two full-time employees, saving $1.2 million over three years.
- SMBs decreased IT effort from 0.5 to 0.1 full-time equivalents, saving $129,938 in the same period.
With TPx, organizations benefit from professional management of voice services, fully integrated into Teams collaboration within Microsoft 365, freeing them from complex setups and PowerShell configurations.
Boost Productivity Through Unified Communication
Unified communication leads to time savings:
- Highly mobile employees saved 1.6 hours weekly.
- Office workers gained 15 minutes weekly by avoiding platform switching.
This resulted in $7.9 million in productivity value for enterprises and $79,000 for SMBs. UCx with Microsoft Teams integrates all communications—calls, chats, and video—within Teams, maximizing efficiency and simplifying workflows. What’s equally compelling about TPx’s solution is that it supports a less restrictive API tool kit, than other Microsoft Team’s Integration frameworks. This makes it possible to integrate a broader set of business applications with your telephony.
Enhance Security and Business Continuity
Microsoft Teams Phone is built into Microsoft 365’s robust security framework, offering:
- Proactive updates that ensure system reliability and reduced downtime.
When combined with TPx’s secure, cloud-based infrastructure, your business gains a reliable and modern telephony system capable of adapting to today’s flexible work environments.
Conclusion: Choose TPx for Maximum Value
Investing in TPx’s UCx with Microsoft Teams Phone is more than a communications upgrade—it’s a strategic move that delivers financial and operational benefits. Whether you’re an SMB or enterprise, this solution helps you:
- Save costs by replacing inefficient systems.
- Simplify IT operations with professional, centalized voice management.
- Boost employee productivity by unifying communications.
Start your journey toward streamlined communication today. Contact TPx to learn how UCx with Microsoft Teams can transform your business.