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TPx Policies

Suppliers & Partners Policies

Business Partner Code of Conduct (BPCOC)

Our Business Partner Code of Conduct outlines the expectations and guiding principles that we uphold and expect our business partners to adhere to in all their dealings related to our business.

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Supplier Diversity Program

Our Supplier Diversity Program ensures that all diverse suppliers and suppliers making meaningful contributions to diversity, can collaborate with TPx.

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Service Based Policies

Privacy Policy

Our Privacy Policy explains how we handle your personal information. We collect, use, and protect your data when you visit our website. By using our website, you consent to this policy.

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Customer Proprietary Network Information (CPNI)

We understand the importance of protecting your CPNI, which includes the details of your telecommunications services. We adhere to strict guidelines to ensure the confidentiality of your CPNI, using it solely for service provision and improvement, unless otherwise precluded by law

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Acceptable Use Policy (AUP)

Our Acceptable Use Policy (AUP) outlines the guidelines for using our services responsibly. It's designed to ensure a safe, legal, and respectful environment for all users. By accessing and using our services, you agree to comply with this policy. Violations may result in service suspension or termination.

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Are you appointing a contractor or agent to manage the TPx services on your behalf? If yes, you’ll need to read and agree to the Authorized Third Party Policy which sets forth how TPx will treat communications and actions of the ATP.

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Network Management Practices Disclosures

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Voice Assurance & Anti-Fraud Policy

Our Voice Assurance & Anti-Fraud Policy outlines how TPx configures and manages your voice services to protect against unauthorized use and what you, as the customer, can do to help.

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Local Number Portability (LNP) Guidelines

TPx’s procedures and guidelines related to customer local number porting requests.

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