TPx Policies
Suppliers & Partners Policies
Business Partner Code of Conduct (BPCOC)
Our Business Partner Code of Conduct outlines the expectations and guiding principles that we uphold and expect our business partners to adhere to in all their dealings related to our business.View Policy
Supplier Diversity Program
Our Supplier Diversity Program ensures that all diverse suppliers and suppliers making meaningful contributions to diversity, can collaborate with TPx.View Policy
Service Based Policies
Privacy Policy
Our Privacy Policy explains how we handle your personal information. We collect, use, and protect your data when you visit our website. By using our website, you consent to this policy.View Policy
Customer Proprietary Network Information (CPNI)
We understand the importance of protecting your CPNI, which includes the details of your telecommunications services. We adhere to strict guidelines to ensure the confidentiality of your CPNI, using it solely for service provision and improvement, unless otherwise precluded by lawView Policy
Acceptable Use Policy (AUP)
Our Acceptable Use Policy (AUP) outlines the guidelines for using our services responsibly. It's designed to ensure a safe, legal, and respectful environment for all users. By accessing and using our services, you agree to comply with this policy. Violations may result in service suspension or termination.View Policy
ATP
Are you appointing a contractor or agent to manage the TPx services on your behalf? If yes, you’ll need to read and agree to the Authorized Third Party Policy which sets forth how TPx will treat communications and actions of the ATP.View Policy
Network Management Practices Disclosures
View DisclosureVoice Assurance & Anti-Fraud Policy
Our Voice Assurance & Anti-Fraud Policy outlines how TPx configures and manages your voice services to protect against unauthorized use and what you, as the customer, can do to help.View Policy
Local Number Portability (LNP) Guidelines
TPx’s procedures and guidelines related to customer local number porting requests.View Policy