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Concept Rehab

Building a More Secure, Cloud-Based IT Environment for a Distributed Workforce

The Challenge

Concept Rehab relied on a small internal IT team and an MSP that wasn’t delivering the services, transparency or support the organization needed. With a distributed workforce and growing security and HIPAA compliance needs, Concept Rehab needed a more reliable IT partner and a modern approach to its infrastructure.

Quick Facts

Industry: Healthcare
IT Cost Savings: Nearly 20%
Primary Focus: Cloud Migration, Network Security & Managed IT

The TPx Solution

TPx helped Concept Rehab rethink its IT environment around its distributed workforce, moving resources to the cloud, strengthening network security and modernizing outdated infrastructure. The result was a simpler, more secure IT environment that gave the team greater visibility and control.

Microsoft 365 Cloud Migration

Moved Concept Rehab away from on-premises infrastructure and into Microsoft 365, using SharePoint to give employees easier access to the files they need.

Managed Network & Security

Implemented managed firewalls, multi-factor authentication and modern network hardware to strengthen security and improve visibility across the environment.

IT Modernization & Support

Replaced outdated, end-of-life equipment and streamlined Concept Rehab’s IT stack around the needs of its business and distributed workforce.

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About Concept Rehab

Concept Rehab provides contract rehabilitation and business navigation services to senior post-acute healthcare providers across the Midwest, including skilled nursing, long-term care, assisted living and outpatient care facilities. The company also provides management and consulting services to organizations with their own rehabilitation staff.

“The biggest thing for me is that I now have confidence that we’re working with a partner who understands and cares about how our business systems operate and who I can rely on for help and support. We’ve gained insights and visibility to our network that we never had before, which has already helped us to track down and resolve issues we would never have even known about with our old MSP.”

Chris Woodard, Chief IT Manager, Concept Rehab

The Results

Concept Rehab now has a more secure, resilient and manageable IT environment built around the way its employees actually work, while lowering IT costs and making day-to-day access easier for its distributed workforce.

Nearly 20% Lower IT Costs

Reduced IT costs while aligning managed services more closely with the organization’s actual needs.

100% Cloud-Based

Moved away from reliance on on-premises resources, giving employees more flexible access to the tools and files they need.

Greater Visibility & Control

Modernized network hardware and firewalls provide greater insight into the network environment and help the team identify and resolve issues.

Easier Remote Access

Employees can access files through SharePoint without relying on a VPN, making day-to-day work simpler for Concept Rehab’s distributed workforce.

Related Resources

Unlocking Microsoft 365: 5 Pain Points You Can Solve with the Right MSP Partner

Visual Edge Technology

Managed Microsoft 365 Datasheet

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