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Call Policies

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  4. Call Policies

Use the Call Policies page to specify how the system handles redirected calls.

  1. Log in to voice.dscicorp.com.
  2. On the Profile home page, click the Call Policies link in the Advanced column.
  3. The Call Policies page opens.
    User-Call-Policies
  4. For Connected Line Identification Privacy on Redirected Calls, select one of the following options:
    Option What happens when this is selected?
    No Privacy (Default) The redirecting party allows the Connected Line Identification Presentation (COLP) of the redirect destination to be sent to the remote party.
    Privacy for External Calls The redirecting party allows the COLP of the redirect destination to be sent to the remote party only when the remote party is in the same Group/Enterprise as the redirecting party. Otherwise the COLP sent to the remote party is that of the redirecting party, not of the redirect destination.
    Privacy for All Calls The redirecting party never allows the COLP of the redirect destination to be sent to the remote party. The COLP sent to the remote party is always the OLP of the redirecting party, not the COLP of the redirect.

    NOTE: The Connected Line Identification Privacy on Redirected Calls option applies to redirections and forkings before and after answer including Call Forwarding, Blind Transfer, Transfer with Consultation, Sequential Ring, and Simultaneous Ring. This option does not apply to services that are not considered redirections or forkings such as Automatic Hold/Retrieve, Call Pickup, Call Park, Directed Call Pickup, Directed Call Pickup with Barge-in, all types of Recalls, and so on.

  5. For Send Call Being Forwarded Response on Redirected Calls, select one of the following options:
    Option What happens when this is selected?
    Never (Default) When a call is redirected, the Application Server does not generate a 181 response.
    Internal If the originating user is in the same group or enterprise as the redirecting user, the Application Server proxies or generates a 181 response.
    All Calls When a call is redirected, a 181 response is proxied or generated.

    NOTE: 181 responses received from network users are proxied, regardless of the setting for the user, if the Application Server is configured to do so at the system level.

  6. Click OK or Apply to save changes, or Cancel to exit without saving.

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