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Dash Features and Benefits

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  5. Dash Features and Benefits

Dash is a convenient, easy-to-use online management system that puts control of your TPx account and services at your fingertips.

Control. Visibility. Knowledge.

Dash provides you the visibility and control to help make running your business easier. Update many aspects of your account. View billing data, contacts, projects, assets, services, graphs, service tickets, and more.

Key benefits

  • Eliminate cumbersome paper invoices with online access to billing statements
  • Pull call detail records for tracking and reporting purposes
  • Quick access to quoted, in-process, and installed services n Submit/track service tickets online at any time

Key Features

As a TPx customer, you can use the Dash Customer Web Portal (dash.tpx.com) to access and update many aspects of your account.

You can use this system to view accounts, addresses, billing data (including invoices and view related reports), contacts, projects, sold quotes, assets, circuits (along with data bandwidth graphs), domains (including DNS management), IP addresses, orders, telephone numbers, service tickets, and more. Additionally, you have access to add new addresses, perform basic edits of addresses, add new contacts, edit contacts (including managing Dash access for other contacts at your company), add documents to an open order and service ticket, and add a new request to the system.

Adding a request to Dash gives you the ability to initiate a MAC order and submit a basic service ticket. Those requests are picked up by a member of the responsible group at TPx who will create the appropriate order or service ticket, as needed.

Click here to see the Dash Datasheet

 

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