The Receptionist web client is specially designed to support the needs of front-office personnel. It offers a full set of call control options, large-scale line monitoring, queuing, multiple directory views, Outlook integration, and other features required for large or distributed organizations.
The Receptionist client delivers many benefits, including:
- An ergonomic design that follows the natural flow of a call from the left to the right of the screen
- Improved business processes, as only valid options are presented to the attendant
- Professional call handling with critical information is available in real-time
- Accurate delivery of messages, through a one-step process when people are unavailable