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Introduction to Receptionist

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The Receptionist web client is specially designed to support the needs of front-office personnel. It offers a full set of call control options, large-scale line monitoring, queuing, multiple directory views, Outlook integration, and other features required for large or distributed organizations.

The Receptionist client delivers many benefits, including:

  • An ergonomic design that follows the natural flow of a call from the left to the right of the screen
  • Improved business processes, as only valid options are presented to the attendant
  • Professional call handling with critical information is available in real-time
  • Accurate delivery of messages, through a one-step process when people are unavailable

NOTE: The instructions on this site cover all features currently available in Receptionist. If a feature is disabled for you and/or your group, it will be missing or otherwise not displayed. To have a feature enabled, ask your company administrator to contact TPx.

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