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- Virtual On-Net Users
A Virtual On-Net User is an external user who has been assigned an extension. Authorized users in your group or enterprise can call a Virtual On-Net User using their extension.
Search for Virtual On-Net Users
- Log in to ucx.telepacific.com using your admin credentials.
- On the Group – Profile page, select Virtual On-Net Enterprise Extensions.
- To display all users, click Search. If the search produces over 1,000 entries, an error message displays a warning asking you to define the search criteria to narrow the search.
- To search for specific users, enter your search criteria and click Search. You can search by User ID, Last Name, First Name, Phone Number, Extension, Department, Location Code, and Virtual On-Net Call Type.
Add a Virtual On-Net User
- Log in to ucx.telepacific.com using your admin credentials.
- On the Group – Profile page, select Virtual On-Net Enterprise Extensions.
- Click Add. The Virtual On-Net Users Add page appears.
- In the Last Name and First Name fields, enter the user’s last and first name as you want them to appear in phone listings.
- In the Calling Line ID Last Name and Calling Line ID First Name fields, enter the user’s last and first name to be used as their Calling Line Identification.
- In the Phone Number field, enter the user’s phone number.
- In the Extension field, enter the extension you want to assign to the user. This extension must be unique within the group.
- From the Virtual On-Net Type drop-down list, select the type to assign to this user for billing purposes.
- Click Apply or OK to save your changes, or Cancel to exit without saving.
Edit a Virtual On-Net User
- Log in to ucx.telepacific.com using your admin credentials.
- On the Group – Profile page, select Virtual On-Net Enterprise Extensions.
- Click Edit on any item in the row for the user entry to modify.
Add Virtual On-Net Users Using a Range
- Log in to ucx.telepacific.com using your admin credentials.
- On the Group – Profile page, select Virtual On-Net Enterprise Extensions.
- Click Add Range. The Virtual On-Net Users Range Add page appears.
- In the Last Name and First Name fields, enter the last and first name for the range.
- In the Calling Line ID Last Name and Calling Line ID First Name fields, enter the last and first name to be used as the Calling Line Identification for the range.
- In the Number Range field, type the first and last phone number of a continuous range of numbers.
- In the Extension Range field, type the first and last extension or the corresponding extension range you want to assign to the range. The extensions must be unique within the group.
- From the Virtual On-Net Type drop-down list, select the type you want to assign to the range for billing purposes.
- Click Apply or OK to save your changes, or Cancel to exit without saving.