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Basic Features in Call Control Menu

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Barge-In Exempt

Barge-In Exempt allows you to block barge-in attempts from other users with Directed Call Pickup with Barge-in….

Call Transfer

When Call Transfer Recall is configured, you can ensure that the calling party is handled by a live person (either…

Call Waiting

Call Waiting allows you to receive another call while you are on the phone. When this feature is enabled, you…

Customer Originated Trace

Customer Originated Trace allows you to dial a feature access code to issue a trace to TPx for your last…

Directed Call Pickup

Directed Call Pickup allows you to dial a feature access code followed by an extension to pick up a ringing…

Directed Call Pickup with Barge-In

Directed Call Pickup with Barge-In allows you to dial a feature access code followed by an extension to pick up…

Diversion Inhibitor

Diversion Inhibitor allows you to inhibit the remote party’s redirecting of a call through the use of a Feature Access…

Flash Call Hold

Flash Call Hold allows you to dial a feature access code to hold and retrieve calls when using a simple…

Three-Way Call and N-Way Call

Three-Way Calling and N-Way Calling allow you to perform conference calls that can be initiated from your phone or through…

Music/Video On Hold

The Music/Video On Hold feature allows you to set your own custom music or video files that are played when…

In-Call Service Activation

In-Call Service Activation allows users hosted on a Time Division Multiplexing (TDM) system to transparently activate mid-call services (for example,…

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