The following table lists the possible call states and actions that can be performed in each state.
| Call State | Display Name | Display Icon | Call Personality | Call Actions |
| Ringing In (Local) | Incoming Local |  |
Click-To-Dial | Answer, End |
| Ringing In (Remote) | Incoming | |
Terminator | Answer, Conference, End |
| Ringing Out, Outgoing | Outgoing |  |
Originator | Conference, End |
| Active | Active |  |
Any | Transfer, Hold, End, Conference |
| On Hold | Held |  |
Any | Transfer, Resume, End, Conference |
| On Hold (Remote) | Remote Held | |
Any | Transfer, Hold, End, Conference |
| Active (In Conference) | Active |  |
Conference | Transfer, Hold, End |
| Held (In Conference) | Held |  |
Conference | Resume, Transfer, End |
| Ringing In (Recalled Call) | Call Recalled | |
Terminator | Answer, Conference, End |