Your relationship with your managed services provider (MSP) should be more than a quarterly business review or monthly check-in with your account manager. To really maximize your investment in technology, think of your MSP as a business partner, not just the vendor who runs your network or cybersecurity. The truth is, most customers could probably be using their MSP for a lot more. Here’s what your MSP wants you to know.
#1 We Do More Than Just Solve IT Problems
Sure, we can manage your network, improve your cybersecurity posture, make communication seamless, or provide fantastic internet. But that’s not all.
We also exist to help you use IT as a universal problem-solving tool. Productivity concerns? Employee burnout and turnover? Business continuity issues? Challenges with scaling as your company grows? Trouble keeping people connected across locations? We can help.
Leverage technology to work smarter, not harder. We’ll do the heavy lifting for you.
#2 IT Is an Investment
No one is debating that technology is expensive. But instead of seeing IT as a costly line item, we find that our most successful customers think of it as an investment – one that more than pays off.
In other words, you’ll get a solid ROI on what you invest in IT. Whether it enables you to do more with less, save money through efficiency, increase customer satisfaction, reduce your risk of cyberattacks, investing in IT – especially with the help of the great managed services provider – is a powerful way to boost your bottom line.
#3 … But It Doesn’t Have to Break the Bank
The right MSP will work to understand your business and adhere to your budgetary constraints. In fact, an effective partner will often significantly reduce your expenses through cost-cutting strategies like:
- Using cloud-based IT, which saves money on software, hardware, and infrastructure
- Leveraging automation, resulting in faster, more accurate processes that cost less
- Reducing your IT spending by outsourcing services that would usually require heavy investment in your internal workforce
- Streamlining your IT services with a single vendor who will reduce your overall spend
#4 IT Isn’t One Size Fits All
Effective IT services are dynamic: They adapt to your business needs as your industry, landscape, and goals change. The right MSP doesn’t push off-the-shelf solutions. Instead, they understand:
- Current challenges
- Your business goals and technology roadmap
- Compliance requirements and cybersecurity threats you face
- The landscape of your industry
The more we understand about your business, the better we can help you leverage technology as an effective asset.
#5 We’re Here to Help
This may sound cliché, but it’s true: Our No.1 focus is to give you peace of mind and lift the burden of IT off your shoulders. We are more than just the folks who keep your IT running smoothly. We want you to see us as partners and trusted advisors, and we’re truly invested in seeing your business succeed.
Because we’ve seen it with (literally!) hundreds of happy customers, we understand that with the right support, you’ll be able to focus more fully on what matters: running and growing your business.
Are managed IT services right for you? Get in touch with us for a complimentary review of your current IT bill — chances are, we can help lower it while also providing better service.