Use the Receptionist Client to Barge In on a Call

NOTE: This functionality is only available if your administrator has assigned this service to you.

Call Barge-in allows you to enter a call that is already established between two other people. Depending on your setup, you can barge in on contacts in your group or enterprise.

To barge in on a call:

1. Expand the Group/Enterprise or Favorites directory.
2. Click the target contact and click BARGE.  The contact’s status must be Busy.
3. You enter an ongoing call, thereby establishing a Three-Way Conference.  The calls appear in the Conference Call panel.

Alternatively, drag the call onto the target contact and click BARGE for that contact. You can now perform any conference operation on the call.