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Calling Name Delivery

Calling Name Delivery displays the name of the calling party.

To enable or disable this service for internal and/or external calls:

  1. Log in to ucx.telepacific.com.
  2. Click Incoming Calls on the left-hand menu.
  3. On the Incoming Calls page, click the Calling Name Delivery link in the Basic column.
  4. The Calling Name Delivery page opens.
    User-Calling-Name-Delivery
  5. Set Enable External Calling Name Delivery to On or Off. When set to On, Calling Name Delivery displays the names of external callers.
  6. Set Enable Internal Calling Name Delivery to On or Off. When set to On, Calling Name Delivery displays the names of internal callers.
  7. Click OK or Apply to save changes, or Cancel to exit without saving.

NOTE: If you have either Internal Calling Line ID Delivery or External Calling Line ID Delivery assigned, these services have precedence over Calling Name Delivery. The configuration of the Calling Name Delivery service has no effect in this case.

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Need more help:

We’re ready to answer any of your questions. Visit our Technical Support page for phone numbers and web portal links.

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