The Call Centers page of the UCx Web Portal displays the call centers that you belong to. You can also use this page to set your ACD state and unavailable code, as well as join or remove yourself from a call center (if this option is enabled by your administrator).
- Log in to ucx.telepacific.com.
- Click Call Control on the left-hand menu.
- On the Call Control page, click the Call Centers link in the Advanced column.
- The Call Centers page opens.
Refer to the Call Center documentation for more information on how to use this service.