TPx Support Center

Advanced Features in Call Control Menu

Expanded Features for Space Meetings

  1. Home
  2. Knowledge Base
  3. Advanced Features in Call Control Menu

Call Recording

The Call Recording page of the UCx Web Portal allows you to configure the settings for your Call Recording service.
  • 0

Anywhere

Anywhere allows you to place and receive calls from any device (such as a cell phone, landline phone, or softphone) with only one phone number. You can choose which phone number to show as the calling line ID, and “hand over” calls between fixed and mobile phones.
  • 3980

Executive

The Executive page of the UCx Web Portal allows you to define an assistant pool that will answer calls for you. As the executive, you can configure call filtering, screening, and alerting, or your Executive-Assistants can manage these settings for you.
  • 2318

Executive-Assistant

With the Executive-Assistant page of the UCx Web Portal, you can view the Executives you are assigned to as an assistant. From this page, you can also access the Executive service settings for an executive.
  • 1595

Video Add-On

Video Add-On allows you to configure a video-capable device in addition to your phone. The configured device will be used when you place or receive a call to a person that has video capability.
  • 1243

Hoteling Host

Hoteling Host allows you to designate yourself as a host user. A Hoteling Guest can associate to you as the host user and use your device with their service profile. If an association limit is not enforced, the Guest user is allowed to associate with your device indefinitely.
  • 2212

Group Night Forwarding

When the Group Night Forwarding service is activated, your external calls are redirected to a configured destination.
  • 1129

Flexible Seating Guest

Flexible Seating Guest allows you to associate your device profile with a Flexible Seating Host device. In other words, you can use the host device as if it were your own.
  • 1702

Call Centers

The Call Centers page of the UCx Web Portal displays the call centers that you belong to. You can also use this page to set your ACD state and unavailable code, as well as join or remove yourself from a call center (if this option is enabled by your administrator).
  • 1374

Shared Call Appearance

Shared Call Appearance allows administrators to assign up to 35 additional devices or lines to your account. These shared appearance locations ring on incoming calls just like your primary phone.
  • 2652

Physical Location

Physical Location allows proper support of emergency calling in countries and regions where your location cannot be derived from your phone number. If the Physical Location service is configured for you, you can only make calls from the physical location designated for the calling device.
  • 1130

Hoteling Guest

Hoteling allows users to share phones on an as-needed basis (for instance, in a visitor’s office). As a Hoteling Guest, you associate your service profile with a Hoteling Host user. This enables you to use the host’s phone with your own service profile.
  • 2149

Push to Talk

Push to Talk (Intercom) allows people to call each other and have the call answered automatically. You can control which users are allowed to call you in this way.
  • 3535

Charge Number

Charge Number allows an administrator to assign a charge number to the calls you originate; this is for the purposes of billing and record keeping.
  • 1011