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We're available to help with anything from support to sales and everything in between.

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We’re committed to providing exceptional support and resources.

We pride ourselves on support. 95% of all calls into customer care are answered in 30 seconds or less.

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(888) 407-9594

Customer, Technical or Billing Support:

(877) 487-8722

Corporate Headquarters: (213) 213-3000
Talk to a receptionist or dial a direct extension in our downtown Los Angeles corporate headquarters.

Technical Product/Services Support:

  • MSx Managed Services (SD-WAN, LAN, Office 365, Firewalls, Endpoints, Backups ): 
  • UCx Services:  (877) 344-7441
  • Fixed Wireless: (877) 487-8722
  • Hosted PBX and Cloud Services: (855) 444-8722

Additional Support Phone Numbers:

Wholesale Services: (866) 871-7673
Carriers and resellers of network services. We offer a robust portfolio of wholesale services.

Exigent Circumstance (Emergency) for Law Enforcement Support: (877) 487-8349, option 2

Internet Abuse Complaints: (877) 702-2873

Fraud Department: (866) 839-8545
Toll Fraud, call Annoyance, non urgent Subpoena Compliance support for law enforcement.

Fax number for non-urgent Subpoena Complaince, support for law enforcement: (213) 223-4475

Online Support

Submit a Trouble Ticket via OneCentral Customer Portal
Having a technical support issue? Open a new trouble ticket here.

Submit a Trouble Ticket via Dash Customer Web Portal
Non-urgent customer service requests (such as Move, Add, and Change orders) may be submitted through the Dash Customer Web Portal. If you don’t have access to Dash, register for an account.

Having a technical support issue with UCx or MSx? You can also open a new trouble ticket via the Dash Customer Web Portal.

User Guides

Visit our online Support Center for helpful user guides, how-to's and walkthrough guides.

Visit Support Center

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