Main Customer Support: 877-487-8722
Billing: 8am to 5 PM
Sales: (888) 407-9594
Technical Services Support
MSx Managed Services (SD-WAN, LAN, Office 365, Firewalls, Endpoints, Backups ):
- UCx Services: (877) 344-7441
- Fixed Wireless: (877) 487-8722
Email us: CustomerCare@tpx.com
Pay your bill: Online bill pay
OneCentral Customer Portal View and pay your bill online, submit and check status on trouble tickets or get detailed billing records.
Additional Support Phone Numbers:
Fraud Department: (866) 839-8545
Toll Fraud, call Annoyance, non urgent Subpoena Compliance support for law enforcement.
Wholesale Services: (866) 871-7673
Carriers and resellers of network services. We offer a robust portfolio of wholesale services.
Exigent Circumstance (Emergency) for Law Enforcement: (877) 487-8349, option 2 or Fax (213) 223-4475
Internet Abuse Complaints: (877) 702-2873
Submit a Trouble Ticket via OneCentral Customer Portal
Having a technical support issue? Open a new trouble ticket here.
Submit a Trouble Ticket via Dash Customer Web Portal
Non-urgent customer service requests (such as Move, Add, and Change orders) or UCx/MSx technical support may be submitted through the Dash Customer Web Portal. If you don’t have access to Dash, register for an account.
Setup instructions, FAQs, video walkthroughs, and more via the online support center.