All Contacts

We're available to help with anything from support to sales and everything in between.

Request a Quote

Main Customer Support:  877-487-8722

Sales:  (888) 407-9594

Technical Services Support

MSx Managed Services (SD-WAN, LAN, Office 365, Firewalls, Endpoints, Backups )

Billing

Email us: CustomerCare@tpx.com

Pay your bill: Online bill pay

OneCentral Customer Portal View and pay your bill online, submit and check status on trouble tickets or get detailed billing records.

Additional Support Phone Numbers:

Fraud Department: (866) 839-8545
Toll Fraud, call Annoyance, non urgent Subpoena Compliance support for law enforcement.

Wholesale Services: (866) 871-7673
Carriers and resellers of network services. We offer a robust portfolio of wholesale services.

Exigent Circumstance (Emergency) for Law Enforcement:  (877) 487-8349, option 2 or Fax (213) 223-4475

Internet Abuse Complaints: (877) 702-2873

Online Support

Submit a Trouble Ticket via OneCentral Customer Portal
Having a technical support issue? Open a new trouble ticket here.

Submit a Trouble Ticket via Dash Customer Web Portal
Non-urgent customer service requests (such as Move, Add, and Change orders) or UCx/MSx technical support may be submitted through the Dash Customer Web Portal. If you don’t have access to Dash, register for an account.

User Guides
Setup instructions, FAQs, video walkthroughs, and more via the online support center.

 

 

 

Fill Out Our Form

Have a sales inquiry?  Or would like to provide us feedback? Tell us a little about yourself and what we can help you out with, and we’ll follow up with you shortly.