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Service Scripts Menu
The Service Scripts page of the UCx Web Portal displays menu items in order to use custom CPL scripts for call control. For example, a law firm may want to customize Call Notify to trigger an e-mail notification to the billing department for every incoming call. This can be accomplished by writing, loading, and enabling a CPL script. BroadSoft, certified third-party developers, certified group administrators, or service providers develop CPL scripts.