These days just about everything happens in the cloud. As businesses look for better ways to support hybrid work models, cloud calling plays an important role. Cloud calling is a powerful business communications solution that makes it easier for employees to work at home, in the office, or on the go. No matter where they work – cloud calling technology provides a flexible option for employees to communicate and collaborate effectively. Here are some of the benefits.

Keeping Up with Innovation

PBX solutions are dated and expensive to maintain, but when it’s time to upgrade those prices skyrocket. With cloud calling, you get the latest feature functionality and can constantly gain access to recent innovations without breaking the bank. This is because everything is operated in the cloud, so your provider can quickly provision new versions and update the software seamlessly. There’s no need to wrangle with — or replace — hardware on-site.

Cloud Calling Paves the Way for More Communication Options

Cloud calling enables you to incorporate all the elements of a unified communications system into your infrastructure. Which means, instead of just using the cloud for voice, you can take advantage of a range of communication tools, such as messaging, video conferencing, screen sharing, and many other collaboration tools. Especially when building a hybrid environment, collaboration functionality like this makes it easier for employees to interact with each other regardless of if they are in the same office location or not.

Cloud Calling Supports the New Normal

In addition, cloud calling allows employees to work from anywhere with an internet connection, making it easier for businesses to implement remote work policies. This is particularly important in the current environment, where many businesses are operating remotely or in a hybrid model after the pandemic. Regardless of where your employees are — at home, in a coffee shop, or in the passenger seat on a road trip — they have the option of staying connected with other team members.

Control Costs with Cloud Calling

Cloud calling can help businesses control costs by eliminating the need for expensive costs associated with traditional phone system hardware and maintenance. Cloud-based phone systems are typically less expensive and priced by unit, allowing businesses to only purchase what they need, when they need it providing scalability for future growth.

Improve Reliability and Uptime

Cloud calling is more reliable than traditional PBX solutions. In the event of a disaster or failing hardware with a PBX system, your phones could be down for a significant amount of time. A cloud calling system is more resilient with redundancy so if a disaster does occur, your phones are still available.

Cloud calling offers a range of benefits that can help businesses control costs, improve reliability, and facilitate remote working. As such, it is becoming an increasingly popular choice for companies of all sizes. To learn more about how cloud calling could benefit your organization, connect with TPx today.