UCx User Bundles
Whoever you are and whatever you do, our UCx user bundles fit the way you work.
With our UCx user bundles, it’s easy to build a Unified Communications service that meets your unique requirements. Every member of your team will have the right set of tools for the job – and you won’t have to cobble it all together yourself.
UCx User Bundles
| User Bundle | UCx Basic | UCx Voice | UCx Complete |
|---|---|---|---|
| User Profile | Lobby, conference room, visitor | Office-based employee, no mobility needs | Employee with multiple devices, works remotely |
| Included Usage | Pooled | Pooled | Pooled |
| Voice Calling |  | |  |
| Video Calling |  | |  |
| Voicemail |  | | |
| Voicemail to Email | | | |
| Call Forwarding | | | |
| Do Not Disturb | | | |
| Shared Call Appearance | | | |
| Sequential & Simultaneous Ring | | | |
| N-Way Calling | | | |
| Hoteling | | | |
| Remote Office | | | |
| Desktop & Mobile UCx Apps | | ||
| Chat & SMS Messaging | | ||
| Availability Status (Presence) | | ||
| Screen Sharing | | ||
| Audio & Video Conferencing | |
Calling Options:
Desk phone
Desk phone with camera attachment
UCx app (desktop, mobile, and tablet)
Call Center Agent Bundles
We’ve also built special UCx bundles for call center users. These bundles pair the power of UCx with a fully featured and customizable call center queue.
| User Bundle | UCx Agent Standard | UCx Agent Premium |
|---|---|---|
| User Profile | Smaller organization with an inbound call queue | Larger organization with inbound and/or outbound call queues |
| Included Calling Minutes | Pooled | Pooled |
| Included UCx Bundle | UCx Complete | UCx Complete |
| Call Center | Standard | Premium |
| Call Center Agent Client | + | + |
| Call Center Supervisor Client | + | + |
+ Available add-on
Usage
Each user bundle includes 1,000 minutes of domestic outbound voice usage (to the contiguous United States and Canada; other restrictions apply) per month. Minutes are pooled for all users in the enterprise. Calls between users within the enterprise are free and do not use bundled minutes.
Learn more about international calling with UCx.
User Bundle Features
Visit our support site for a detailed feature list and supporting documentation.
UCx App Features
UCx Desktop App: Voice Calling (Softphone), Video Calling, Instant Messaging, Presence, Desktop Sharing, File Transfer, Click-to-Dial, Corporate Directory
UCx Mobile Apps (Smartphone and Tablet): Voice Calling, Video Calling, Instant Messaging, Presence, Click-to-Dial, Corporate Directory