Learn how connectivity and security transforms business in a cloud-based world.

Sales 888-407-9594LoginSupport CenterContact Us

UCx User Bundles

Whoever you are and whatever you do, our UCx user bundles fit the way you work.

With our UCx user bundles, it’s easy to build a Unified Communications service that meets your unique requirements. Every member of your team will have the right set of tools for the job – and you won’t have to cobble it all together yourself.

UCx User Bundles

User BundleUCx BasicUCx VoiceUCx Complete
User ProfileLobby, conference room, visitorOffice-based employee, no mobility needsEmployee with multiple devices, works remotely
Included Usage Pooled Pooled Pooled
Voice CallingDesk phoneDesk phoneDesk phone or UCx app
Video Calling
Voicemail to Email 
Call Forwarding 
Do Not Disturb 
Shared Call Appearance 
Sequential & Simultaneous Ring 
N-Way Calling 
Remote Office 
Desktop & Mobile UCx Apps  
Chat & SMS Messaging  
Availability Status (Presence)  
Screen Sharing  
Audio & Video Conferencing  

Calling Options: 

   Desk phone

   Desk phone with camera attachment

   UCx app (desktop, mobile, and tablet)

Call Center Agent Bundles

We’ve also built special UCx bundles for call center users. These bundles pair the power of UCx with a fully featured and customizable call center queue.

User BundleUCx Agent StandardUCx Agent Premium
User Profile Smaller organization with an inbound call queue Larger organization with inbound and/or outbound call queues
Included Calling Minutes Pooled Pooled
Included UCx BundleUCx CompleteUCx Complete
Call CenterStandardPremium
Call Center Agent Client



Call Center Supervisor Client



+ Available add-on


Each user bundle includes 1,000 minutes of domestic outbound voice usage (to the contiguous United States and Canada; other restrictions apply) per month. Minutes are pooled for all users in the enterprise. Calls between users within the enterprise are free and do not use bundled minutes.

Learn more about international calling with UCx.

User Bundle Features

Visit our support site for a detailed feature list and supporting documentation.

UCx App Features

UCx Desktop App: Voice Calling (Softphone), Video Calling, Instant Messaging, Presence, Desktop Sharing, File Transfer, Click-to-Dial, Corporate Directory

UCx Mobile Apps (Smartphone and Tablet): Voice Calling, Video Calling, Instant Messaging, Presence, Click-to-Dial, Corporate Directory