Managed Endpoints

For most small and medium businesses, effectively managing their server and user endpoint environments is a challenge. It requires sophisticated tools, the right skills, a dedicated focus, and an efficient response. Limited budgets, staff availability or expertise, as well as inefficient processes and ineffective support technologies can all lead to unreliable or unsecured systems. This can seriously impact user productivity – and, ultimately, your bottom line.

With MSx Managed Endpoints, TPx delivers a cost-effective and efficient support solution for businesses of all sizes. It combines leading edge monitoring, management and security tools with experienced resources and proven support expertise to deliver complete system and user support.

Managed Endpoints Features and Benefits

Improved System Visibility

MSx Managed Endpoints uses sophisticated Remote Monitoring and Management (RMM) software that collects comprehensive data about the health, performance and security of servers and workstations. This provides technicians and management with valuable information to help with problem resolution, trend identification, or planning.

Shortened Time to Repair

Our team of Experts are available 24/7 to help you. With the proactive monitoring and alerting, enhanced system visibility, and effective remote support tools included in MSx Managed Endpoints, technicians can be more efficient in their troubleshooting and support efforts – quickly identifying and addressing issues with Hardware, Operating Systems or Applications.

Increased Security

MSx Managed Endpoints includes sophisticated next-generation security software that protects systems from viruses and malware. In addition, our maintenance processes will ensure that security vulnerabilities on systems are patched, which will lessen the chances that an exploit is successful.

Enhanced Investment Protection

Keeping your systems secure, healthy, and performing optimally will contribute to a longer useful life for that equipment. This protects your capital investment and it also keeps employees happy and productive, which protects your human investment as well.

Reduced Support Costs

Our MSx Managed Endpoints platform is included so you don’t have to evaluate, acquire, and manage your own expensive support infrastructure. Our team of certified and expert remote resources are consistently trained to keep up with the changing technology landscape and work more efficiently to resolve issues. In addition, TPx can handle multiple issues at once so you are not forced to juggle staffing/budget with service levels. All of this leads to a reduced overall cost of support.