Managed Endpoints

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Running a business is stressful enough without also having to manage, monitor, patch, and troubleshoot workstations and servers

Managing and troubleshooting complex user endpoint environments requires the right skills, a dedicated focus, and an efficient response. Overburdened staff and unreliable workstations can seriously impact user productivity – and, ultimately, your bottom line.

With Managed Endpoints, TPx delivers the right skills to ensure that your users’ desktops and laptops remain healthy and stable. This service combines monitoring and management tools with expert resources to deliver complete system and user support.

Managed Endpoints Features and Benefits

  • Proactive Maintenance and Monitoring
  • Inventory Reporting
  • Troubleshooting & Repair
  • Administrative Support Services
  • Many Applications Supported

Proactive Maintenance and Monitoring

For your workstations and servers, we’ll regularly provide application patching for critical and security updates. We’ll also proactively monitor and notify you about your servers’ up/down status, as well as useful metrics such as available drive space, CPU utilization, and memory utilization..

Inventory Reporting

TPx provide a monthly report of the endpoints, including their patch levels. This allows you to keep track of your systems’ current status for budgetary reporting and upgrade planning.

Troubleshooting & Repair

TPx will troubleshoot any functionality and installation issues with Microsoft Windows and other approved applications. We will also remotely troubleshoot software for peripherals supported by the Microsoft OS, including monitors, keyboards, mice, and printers. 

Administrative Support Services

We’ll provide remote assistance with OS configuration changes, such as adding local users and changing passwords.

Many Applications Supported

In addition to Microsoft Windows, Managed Workstations supports over 100 applications commonly used in office environments.

Managed Endpoints Features and Benefits

For your workstations and servers, we’ll regularly provide application patching for critical and security updates. We’ll also proactively monitor and notify you about your servers’ up/down status, as well as useful metrics such as available drive space, CPU utilization, and memory utilization..

TPx provide a monthly report of the endpoints, including their patch levels. This allows you to keep track of your systems’ current status for budgetary reporting and upgrade planning.

TPx will troubleshoot any functionality and installation issues with Microsoft Windows and other approved applications. We will also remotely troubleshoot software for peripherals supported by the Microsoft OS, including monitors, keyboards, mice, and printers. 

We’ll provide remote assistance with OS configuration changes, such as adding local users and changing passwords.

In addition to Microsoft Windows, Managed Workstations supports over 100 applications commonly used in office environments.

Stay Productive

With Managed Endpoints, we’ll keep your servers running at peak performance so your business productivity remains high.

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