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[Video] Auto Attendant
An Auto Attendant automatically transfers callers to an extension, hunt group, call center, or general voice mailbox without the intervention of a receptionist. Watch this video to learn how to manage your UCx Auto Attendants, including greetings and menus for business hours, after-hours, and holidays.
Quick Reference Guide – Auto Attendant
The Auto Attendant Quick Reference Guide is a "cheat sheet" you can print out for your reference.
Introduction to Auto Attendant
An Auto Attendant automatically transfers callers to an extension, hunt group, call center, or general voice mailbox without the intervention of a receptionist. Multiple submenus can be linked together in a hierarchal fashion, creating a fully interactive menu structure. At any step, the caller can reach a receptionist or operator by dialing 0.