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Auto Attendant

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[Video] Auto Attendant

An Auto Attendant automatically transfers callers to an extension, hunt group, call center, or general voice mailbox without the intervention of a receptionist. Watch this video to learn how to manage your UCx Auto Attendants, including greetings and menus for business hours, after-hours, and holidays.
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Introduction to Auto Attendant

An Auto Attendant automatically transfers callers to an extension, hunt group, call center, or general voice mailbox without the intervention of a receptionist. Multiple submenus can be linked together in a hierarchal fashion, creating a fully interactive menu structure. At any step, the caller can reach a receptionist or operator by dialing 0.
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